Remote Executive VA for CX & Business Ops

GoLean Health; Cavite City; Remote; PHP 394,000 - 561,000; Full time

Job summary

GoLean Health is seeking an organized Executive Virtual Assistant to support a founder and the customer experience and business operations for a family entertainment business. This remote, full-time role requires handling customer communications, bookings, outreach, and core operations for a US-based team.

You will coordinate email campaigns, content calendars, scheduling, onboarding, and vendor communications, while keeping trackers and SOPs up to date.

Qualifications

• Strong spoken and written English for professional calls, emails, follow-ups, and internal updates.
• Confident, approachable phone presence and willingness to speak directly with customers and partners.
• Experience as an Executive Virtual Assistant or similar coordination role.
• Excellent organization and attention to detail across inboxes, records, and trackers.
• Ability to prioritize competing requests, manage deadlines, and keep follow-ups moving.
• Comfortable working independently and remotely with a U.S.-based team.
• Proactive, with sound judgment and persistent task completion.
• Willingness to learn new systems and document workflows.
• Availability for Tues-Sat U.S. Central Time schedule (overnight PH hours).

Responsibilities

• Customer communication, booking support and follow-up to convert inquiries into bookings.
• Lead tracking, outreach and relationship coordination with schools and community partners.
• Executive VA and business operations support including calendars, campaigns, scheduling, onboarding, and documentation.

Skills

Strong spoken and written English

Phone presence

Customer communication

Executive VA experience

Organization and attention to detail

Ability to prioritize and manage tasks

Independent remote collaboration

Follow-through and proactive work

CRM, lead tracking, outreach

Tools

Brevo

Nextiva

LilyPad

Homebase

Google Workspace

Airtable

Canva

ChatGPT

Base44

Job description

GoLean Health is seeking an organized Executive Virtual Assistant to support a founder and the customer experience and business operations for a family entertainment business. This remote, full-time role requires handling customer communications, bookings, outreach, and core operations for a US-based team.

You will coordinate email campaigns, content calendars, scheduling, onboarding, and vendor communications, while keeping trackers and SOPs up to date.