Remote Executive VA for Customer Experience & Ops

Go Lean Health; General Trias; Remote; PHP 433,000 - 606,000; Full time

Job summary

Go Lean Health is seeking an organized Executive Virtual Assistant (Customer Experience & Business Operations) to join remotely. The role supports a growing family entertainment business with phone and email support, bookings, follow-ups, and CRM management.

You will coordinate outreach, maintain trackers, calendars, and SOPs, and assist with marketing tasks and vendor communications, all while ensuring timely responses to customers and partners.

Qualifications

• Fluent written and spoken English for professional calls, emails, follow-ups.
• Experience as an Executive Virtual Assistant or similar coordination role.
• Excellent organization and attention to detail across shared files and trackers.
• Ability to prioritize requests, manage deadlines, and keep multiple follow-ups moving.
• Comfortable working remotely with a U.S.-based team.

Responsibilities

• Customer communication, booking support, and follow-up to convert inquiries into bookings.
• Lead tracking, outreach, and relationship coordination with schools and community partners.
• Executive VA and business operations support: campaigns, content calendars, scheduling, onboarding, and vendor communications.

Skills

English proficiency

Executive VA experience

Organization

Remote collaboration

Communication

Follow-up management

Tools

CRM

Google Workspace

Canva

Job description

Go Lean Health is seeking an organized Executive Virtual Assistant (Customer Experience & Business Operations) to join remotely. The role supports a growing family entertainment business with phone and email support, bookings, follow-ups, and CRM management.

You will coordinate outreach, maintain trackers, calendars, and SOPs, and assist with marketing tasks and vendor communications, all while ensuring timely responses to customers and partners.