Remote Executive VA - Customer Experience & Operations

GoLean Health; Iloilo City; Remote; PHP 394,000 - 561,000; Full time

Job summary

GoLean Health is seeking an organized Executive Virtual Assistant to be a dependable remote operations partner for a growing family entertainment business. This role includes customer communication, bookings, and hands-on operations beyond calendar management.

You will manage inquiries, track leads, coordinate outreach to schools and community partners, support marketing calendars, scheduling, payroll preparation, and vendor communications. The position is remote, full-time, with U.S.

Qualifications

• Strong spoken and written English for professional calls, emails, follow-ups, and internal updates.
• Confident, approachable phone presence and willingness to speak directly with customers and partners.
• Experience as an Executive Virtual Assistant or similar coordination role.
• Excellent organization and attention to detail across inboxes, records, and trackers.
• Ability to prioritize competing requests, manage deadlines, and keep multiple follow-ups moving.
• Comfortable working independently and collaborating remotely with a U.S.-based team.
• Proactive, with sound judgment and workflow improvement mindset.
• Availability for the Tuesday to Saturday U.S. Central Time schedule (overnight hours in the Philippines).

Responsibilities

• Coordinate customer communication, bookings, and follow-up to convert inquiries to bookings.
• Organize CRM contacts, opportunities, notes, pipeline stages, and follow-up dates.
• Support executive operations, marketing calendars, scheduling, onboarding, and vendor communications.

Skills

Strong spoken and written English

Phone presence

Executive Virtual Assistant experience

Organization & attention to detail

Prioritization & deadline management

Independent working & remote teamwork

Process learning & documentation

Availability for Tue-Sat CT schedule

Tools

Brevo

Nextiva

LilyPad

Homebase

Google Workspace

Airtable

Google Drive

Canva

ChatGPT

Base44

Job description

GoLean Health is seeking an organized Executive Virtual Assistant to be a dependable remote operations partner for a growing family entertainment business. This role includes customer communication, bookings, and hands-on operations beyond calendar management.

You will manage inquiries, track leads, coordinate outreach to schools and community partners, support marketing calendars, scheduling, payroll preparation, and vendor communications. The position is remote, full-time, with U.S.