Remote Executive VA — Customer Ops & Growth Support

GoLean Health; Davao City; Remote; PHP 435,000 - 608,000; Full time

Job summary

GoLean Health is hiring an organized, proactive Executive Virtual Assistant to be a reliable remote operations partner for a growing family entertainment business. This role suits someone who has supported a founder or busy team and enjoys keeping communications, priorities, and follow-ups organized.

You will handle phone and email support, bookings, sales follow‑up, and community outreach, not just calendar management.

Qualifications

• Strong spoken and written English for professional calls, emails, follow‑ups, and internal updates.
• Confident, approachable phone presence and willingness to speak directly with customers and partners.
• Experience as an Executive Virtual Assistant, Executive Assistant, Administrative VA, Operations VA, Customer Support VA, or in a similar coordination role.
• Excellent organization and attention to detail across inboxes, records, shared files, and trackers.
• Ability to prioritize competing requests, manage deadlines, and keep multiple follow‑ups moving.
• Comfortable working independently and collaborating remotely with a U.S.-based team.
• Consistent follow‑through, sound judgment, and a proactive approach to pending tasks.
• Availability for the Tuesday to Saturday U.S. Central Time schedule (overnight hours in the Philippines).

Responsibilities

• Customer Communication, Booking Support & Follow‑Up: respond to calls, emails, voicemails, and inquiries promptly and professionally.
• Lead Tracking, Outreach & Relationship Coordination: organize CRM contacts, notes, pipeline stages, and next steps.
• Executive VA & Business Operations Support: manage campaigns, calendars, scheduling, onboarding, and vendor communication.
• Maintain trackers, shared files, templates, SOPs, and routine documentation; assist with payroll and reporting as assigned.
• Coordinate outreach to schools, PTOs, daycares, churches, and community partners.

Skills

Executive VA

Customer Support

Organization

English Proficiency

Remote Collaboration

Tools

Brevo

Nextiva

LilyPad

Homebase

Google Workspace

Airtable

Google Drive

Canva

ChatGPT

Base44

Job description

GoLean Health is hiring an organized, proactive Executive Virtual Assistant to be a reliable remote operations partner for a growing family entertainment business. This role suits someone who has supported a founder or busy team and enjoys keeping communications, priorities, and follow-ups organized.

You will handle phone and email support, bookings, sales follow‑up, and community outreach, not just calendar management.