Remote CSR Associate: Customer Experience & Growth

Recruitify_HR; Angeles; Remote; PHP 223,200 - 446,400; Full time

Benefits offered by this job

Health Insurance

Performance Bonus

Equity Incentive Plan

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A recruitment agency is seeking a CSR Associate to manage customer inquiries and provide solutions. Responsibilities include effective communication with clients via phone, email, and chat. Candidates should possess a Bachelor's degree and 3-5 years of customer service experience. The role requires excellent communication skills and the ability to work in a virtual environment. Benefits include health insurance and performance bonuses. Competitive salary of 20k-40k PHP offered.

Qualifications

• 3-5 years of experience in customer service.
• Ability to work in a virtual environment and flexible hours.

Responsibilities

• Handle customer inquiries and provide effective solutions.
• Maintain a positive and professional attitude toward customers.
• Communicate with clients via phone, email, and chat effectively.

Skills

Excellent communication

Problem-solving skills

Strong interpersonal skills

Education

Bachelor’s degree in a relevant field

Job description

A recruitment agency is seeking a CSR Associate to manage customer inquiries and provide solutions. Responsibilities include effective communication with clients via phone, email, and chat. Candidates should possess a Bachelor's degree and 3-5 years of customer service experience. The role requires excellent communication skills and the ability to work in a virtual environment. Benefits include health insurance and performance bonuses. Competitive salary of 20k-40k PHP offered.