On-site CSR Associate — Customer Support Pro (5–8 yrs) | Equity & Bonus

Recruitify_HR; Mandaluyong; On-site; PHP 355,446 - 425,754; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Health Maintenance Organization (HMO)

Job summary

A leading recruitment agency is hiring for a Csr Associate based in Mandaluyong. The ideal candidate will provide exceptional customer service and support via phone, email, and chat. Applicants should have a bachelor's degree and 5–8 years of experience in a customer service role. Strong communication skills and problem-solving abilities are essential. The position offers a salary up to 35K and includes health insurance and performance bonuses.

Qualifications

• 5–8 years of experience in a customer service role.
• Ability to work under pressure with a positive attitude.

Responsibilities

• Provide exceptional customer service and support to clients via phone, email, and chat.
• Resolve customer inquiries and complaints effectively and efficiently.
• Document customer interactions in the CRM system accurately.

Skills

Strong communication and interpersonal skills

Excellent problem-solving abilities

Education

Bachelor’s degree in a relevant field

Job description

A leading recruitment agency is hiring for a Csr Associate based in Mandaluyong. The ideal candidate will provide exceptional customer service and support via phone, email, and chat. Applicants should have a bachelor's degree and 5–8 years of experience in a customer service role. Strong communication skills and problem-solving abilities are essential. The position offers a salary up to 35K and includes health insurance and performance bonuses.