Remote CSR Associate - Customer Support & Solutions

Recruitify_HR; Mandaluyong; Remote; PHP 279,000 - 390,600; Full time

Job summary

A leading recruitment firm is seeking an experienced customer service representative in Mandaluyong. You will assist customers via phone, email, and chat, resolving inquiries and guiding them through the purchase process. The ideal candidate has a Bachelor's degree and 5+ years of experience in customer service, excellent communication, and strong problem-solving skills. This role offers a flexible remote working environment.

Qualifications

• 5+ years in customer service or related fields.
• Ability to analyze customer needs and provide suitable solutions.
• Customer-centric attitude and flexible working approach.

Responsibilities

• Assist customers via phone, email, and chat to resolve inquiries.
• Provide product and service information during the purchase process.
• Collaborate with team to enhance customer service delivery.

Skills

Excellent communication

Problem-solving skills

Strong interpersonal skills

Education

Bachelor's degree in a relevant field

Job description

A leading recruitment firm is seeking an experienced customer service representative in Mandaluyong. You will assist customers via phone, email, and chat, resolving inquiries and guiding them through the purchase process. The ideal candidate has a Bachelor's degree and 5+ years of experience in customer service, excellent communication, and strong problem-solving skills. This role offers a flexible remote working environment.