Remote Collections Specialist: Persistent & Targeted

Smart Apartment Data; Philippines; Remote; PHP 421,000 - 456,000; Full time

Job summary

Smart Apartment Data is seeking a Collections Officer to recover overdue accounts for our U.S.-based customers. This phone-first role emphasizes persistence, clear communication, and handling objections while meeting targets.

You’ll manage a portfolio of delinquent accounts, make outbound calls, send emails, and keep precise records. Fully remote from the Philippines with a compensation of $600–$650 per month.

Qualifications

• Few months of experience actively working overdue accounts or collections.
• Strong spoken and written English.
• Comfortable with high-volume outbound calls and target-driven work.

Responsibilities

• Manage a portfolio of delinquent/overdue accounts.
• Make outbound calls and emails to follow up on payments.
• Handle customer objections and payment delays professionally.
• Follow up consistently on payment commitments.
• Maintain accurate records and next steps.
• Work toward daily and weekly collections targets and KPIs.

Skills

Strong spoken English

Strong written English

High-volume outbound calls

Negotiation

Account collections

Education

Some experience in overdue accounts or collections

Job description

Smart Apartment Data is seeking a Collections Officer to recover overdue accounts for our U.S.-based customers. This phone-first role emphasizes persistence, clear communication, and handling objections while meeting targets.

You’ll manage a portfolio of delinquent accounts, make outbound calls, send emails, and keep precise records. Fully remote from the Philippines with a compensation of $600–$650 per month.