Collections Officer — Remote-friendly & Growth-ready

Prime Results Payment Collection; Philippines; Hybrid; PHP 279,000 - 469,000; Full time

Job summary

Prime Results Payment Collection in the Philippines is seeking a dedicated Collections Officer to manage and collect outstanding accounts receivable from clients and customers. You will monitor accounts, follow up on overdue payments, and coordinate with customers to arrange payment plans while maintaining accuracy and professionalism.

The role requires excellent communication, attention to detail, and the ability to work independently in a team.

Qualifications

• High school diploma or equivalent required; finance or accounting qualifications are a plus.
• Proven experience in collections, accounts receivable, or a similar role.
• Proficient in Microsoft Office and familiar with accounting software.
• Excellent communication and negotiation skills with detail orientation.

Responsibilities

• Account management: Monitor assigned accounts to identify outstanding debts and follow up on overdue payments.
• Customer communication: Contact customers by phone, email, and letters to remind and negotiate payment plans.
• Payment processing: Record and process incoming payments with accurate account updates.
• Dispute resolution: Address discrepancies or disputes related to billing and payments.
• Record keeping: Maintain accurate records of all collection activities and transactions.
• Reporting: Prepare and present regular collections status reports to management.
• Compliance: Ensure all activities comply with laws, regulations and company policies.

Skills

Strong communication

Interpersonal skills

Negotiation

Organizational skills

Microsoft Office proficiency

Accounting software familiarity

Education

High school diploma or equivalent

Finance or accounting qualifications (preferred)

Tools

Microsoft Office

Accounting software

Job description

Prime Results Payment Collection in the Philippines is seeking a dedicated Collections Officer to manage and collect outstanding accounts receivable from clients and customers. You will monitor accounts, follow up on overdue payments, and coordinate with customers to arrange payment plans while maintaining accuracy and professionalism.

The role requires excellent communication, attention to detail, and the ability to work independently in a team.