Collections Specialist: International B2B Recoveries

Outsourced; Manila; On-site; PHP 279,000 - 446,000; Part time

Job summary

Outsourced in the Philippines is seeking a motivated Collections Agent to manage overdue accounts for international clients. You will interact with clients, negotiate settlements, and maintain meticulous records, collaborating with the client's finance and operations teams while representing the company professionally.

Office-based role in Eastwood area with a 3-month contract and potential extension. Strong communication and negotiation skills, detail orientation, and knowledge of debt

Qualifications

• Experience in international B2B collections or accounts receivable.
• Bachelor's degree in Finance, Business, or related field preferred.
• Strong written and verbal communication with professional phone manner.

Responsibilities

• Contact customers via phone, email, and written correspondence to follow up on overdue accounts.
• Negotiate payment arrangements and settlements per company policies.
• Maintain accurate records of all collection activity in CRM or collections software.
• Escalate accounts requiring legal action or third-party intervention.
• Meet or exceed monthly collections targets and KPIs.
• Coordinate dispute resolutions with internal departments.
• Prepare regular reports on account status and aging balances.
• Ensure compliance with debt collection laws and company standards.
• Handle inbound inquiries regarding billing and account status.

Skills

International B2B collections

Strong communication skills

Negotiation skills

Attention to detail

Microsoft Office proficiency

Education

Bachelor's degree in Finance or related field

Tools

CRM software

Excel

Outlook

Job description

Outsourced in the Philippines is seeking a motivated Collections Agent to manage overdue accounts for international clients. You will interact with clients, negotiate settlements, and maintain meticulous records, collaborating with the client's finance and operations teams while representing the company professionally.

Office-based role in Eastwood area with a 3-month contract and potential extension. Strong communication and negotiation skills, detail orientation, and knowledge of debt