Senior Collections Specialist - Remote Options

Gratitude Philippines; Pasay; Hybrid; PHP 600,000 - 900,000; Full time

Job summary

Gratitude Philippines is seeking a Collections Manager to oversee daily collections operations and drive timely recovery of outstanding debts.

You will develop effective strategies, maintain accurate records, and collaborate with the finance team to report KPIs while handling customer inquiries with professionalism. Office-based role with flexible remote options and pressure to meet targets.

Qualifications

• Bachelor's degree in Finance, Business, or related field.
• 3-5 years of experience in collections or accounts receivable.
• Strong communication and negotiation skills.
• Detail-oriented with a strong sense of responsibility.
• Ability to work under pressure and meet targets.
• Office environment with occasional remote work flexibility.

Responsibilities

• Manage and oversee daily collections activities and operations.
• Develop and implement effective collection strategies to ensure timely recovery of outstanding debts.
• Maintain accurate records of all collections transactions and communications.
• Collaborate with the finance team to track and report on key performance indicators.
• Resolve customer inquiries and disputes regarding payment issues effectively.

Skills

Communication skills

Negotiation

Education

Bachelor's degree in Finance/Business

Job description

Gratitude Philippines is seeking a Collections Manager to oversee daily collections operations and drive timely recovery of outstanding debts.

You will develop effective strategies, maintain accurate records, and collaborate with the finance team to report KPIs while handling customer inquiries with professionalism. Office-based role with flexible remote options and pressure to meet targets.