Remote Administrative VA – Scheduling & Client Ops

Zion Fire Limited; Manila; Teletrabalho; PHP 91 000 - 129 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Anniversary bonus

Performance incentives

Life/Health insurance

Company-sponsored travel

Training & development

Resumo da oferta

Zion Fire Limited is seeking an Administrative Virtual Assistant to support our growing team from a remote location. You will handle administrative tasks, client communications, and problem-solving to keep operations running smoothly.

Join a proactive, detail-oriented team and work with NZ clients and suppliers. Training is provided, and the role follows NZ business hours with opportunities for growth and extended hours for top performers.

Qualificações

• Experience in administration, virtual assistance, or customer service.
• Excellent written and spoken English with confidence communicating with NZ clients and suppliers.
• Comfortable handling inbound and outbound calls as a regular part of the role.
• Strong attention to detail, organisational skills, and time management.
• Proactive, resourceful, and able to work independently with minimal supervision.
• Willingness to learn new software, systems, and processes.

Responsabilidades

• Make regular inbound and outbound calls to clients, suppliers, and technicians for follow-ups, scheduling, and coordination.
• Create and update jobs, work orders, and customer records in the job management system.
• Schedule jobs and coordinate with field technicians to ensure smooth daily operations.
• Follow up on timesheets, job notes, outstanding tasks, and required documentation.
• Prepare, organise, and maintain digital forms, records, and compliance-related documents.
• Monitor deadlines and ensure administrative tasks are completed accurately and on time.
• Provide general administrative support to the Office Manager and wider team.
• Identify opportunities to improve workflows and help maintain efficient office operations.

Conhecimentos

Administrative support

Virtual assistance

Customer service

English communication

Time management

Attention to detail

Problem-solving

Independent work

Ferramentas

Simpro

Descrição da oferta de emprego

Zion Fire Limited is seeking an Administrative Virtual Assistant to support our growing team from a remote location. You will handle administrative tasks, client communications, and problem-solving to keep operations running smoothly.

Join a proactive, detail-oriented team and work with NZ clients and suppliers. Training is provided, and the role follows NZ business hours with opportunities for growth and extended hours for top performers.