Remote Admin & Customer Service VA — Part-Time

RemoteVA; Metro Manila; Remote; PHP 1,053,000 - 1,755,000; Part time

Job summary

RemoteVA seeks a reliable, tech-savvy Administration and Customer Service Virtual Assistant to support daily tasks and customer interactions. The role is remote, part-time EST with potential to transition to full-time as the business grows.

Responsibilities include checking emails, monitoring AI agents, responding to chats, reviewing CRM conversations in GoHighLevel, managing follow-ups, and reporting issues.

Qualifications

• Experience in administration, customer service, or virtual assistance preferred.
• Familiarity with GoHighLevel (GHL) CRM is an advantage.
• Good written English and communication skills.
• Strong attention to detail and organizational abilities.
• Tech-savvy, proactive, and able to work independently.
• Reliable computer and internet connection.

Responsibilities

• Monitor and manage incoming emails.
• Check AI agents to ensure they are functioning properly.
• Respond to customer chats professionally and promptly.
• Review conversations and customer interactions in GHL CRM.
• Track follow-ups and identify missed or unanswered messages.
• Report issues and provide general administrative support.

Skills

Administrative tasks

Customer service

Written English

Organizational skills

Independent work

Tools

GoHighLevel (GHL) CRM

Job description

RemoteVA seeks a reliable, tech-savvy Administration and Customer Service Virtual Assistant to support daily tasks and customer interactions. The role is remote, part-time EST with potential to transition to full-time as the business grows.

Responsibilities include checking emails, monitoring AI agents, responding to chats, reviewing CRM conversations in GoHighLevel, managing follow-ups, and reporting issues.