Remote Academic Operations Specialist

MDM Systems, Inc.; Central Luzon; Remote; PHP 420,000 - 600,000; Full time

Job summary

MDM Systems, Inc. is seeking an Academic Operations Assistant to provide administrative, reporting, and first-line student support to its Australian academic team.

The role is fully remote and based in the Philippines, collaborating with the Australian-based teams to maintain student records, prepare reports, and handle enquiries.

You will help ensure smooth operation of academic services, allowing trainers to focus on teaching and assessment.

Qualifications

• Bachelor's degree in Business Administration, Office Administration, Management, or related field.
• Experience in administrative support, operations, reporting, or customer service.
• Excellent written and verbal English; IELTS 7+ or equivalent.
• Strong MS Excel skills and familiarity with Word.

Responsibilities

• Provide administrative, reporting, and first-line student support to the Australian academic team.
• Maintain and update student records and enrolment information.
• Prepare regular operational and student progress reports.
• Respond to general student enquiries and escalate to academic staff as needed.
• Coordinate daily academic operations and ensure timely completion of tasks.

Skills

English communication

Attention to detail

Time management

Independent worker

Education

Bachelor's degree in Business Administration / related field

Tools

Excel

MS Office

Job description

MDM Systems, Inc. is seeking an Academic Operations Assistant to provide administrative, reporting, and first-line student support to its Australian academic team.

The role is fully remote and based in the Philippines, collaborating with the Australian-based teams to maintain student records, prepare reports, and handle enquiries.

You will help ensure smooth operation of academic services, allowing trainers to focus on teaching and assessment.