Remote Operations Coordinator for SaaS Growth

Digital Minds BPO; Naga; On-site; PHP 312,480 - 468,720; Full time

Job summary

Digital Minds BPO in the Philippines is seeking an Operations Assistant to support senior leadership in a fast-paced SaaS environment. You will maintain task trackers, capture decisions, and help keep deadlines visible.

This remote role requires excellent written English, sharp attention to detail, and the ability to manage multiple trackers and priorities while handling confidential information. You will work independently in a remote setup aligned with UK business hours.

Qualifications

• Experience in operations, executive support, or coordination roles.
• Strong written English and excellent attention to detail.
• Ability to manage multiple trackers, deadlines, and priorities simultaneously.
• Strong organizational skills with a proactive and accountable mindset.
• Comfortable handling confidential information with discretion.
• Ability to work independently in a remote setup aligned with UK business hours.

Responsibilities

• Maintain and update task trackers, action logs, and operational dashboards.
• Capture key decisions, action items, owners, and deadlines from meetings and communications.
• Proactively follow up on overdue or pending tasks to ensure accountability.
• Prepare meeting briefs, agendas, and follow-up summaries for leadership.
• Support light reporting, operational summaries, and performance updates.
• Draft internal documents such as SOPs, process guides, and structured updates.
• Ensure all trackers and documentation remain accurate, organized, and up to date.

Skills

Attention to detail

Organizational skills

Written English

Task management

Independent work

Tools

Google Workspace

Slack

CRM dashboards

Job description

Digital Minds BPO in the Philippines is seeking an Operations Assistant to support senior leadership in a fast-paced SaaS environment. You will maintain task trackers, capture decisions, and help keep deadlines visible.

This remote role requires excellent written English, sharp attention to detail, and the ability to manage multiple trackers and priorities while handling confidential information. You will work independently in a remote setup aligned with UK business hours.