Remote ABA Scheduling Specialist

OpsArmy Careers; Philippines; On-site; PHP 2,462,000 - 3,385,000; Full time

Job summary

OpsArmy Careers is seeking an organized ABA Scheduler to support scheduling operations remotely. The role focuses on administrative scheduling, processing appointment requests, and coordinating consultations and assessments across multiple systems with high accuracy.

The ideal candidate will manage scheduling activities in Salesforce and Aloha, maintain up-to-date records, and follow established workflows. Experience in healthcare coordination and strong written communication are preferred.

Qualifications

• Previous experience in scheduling, administration, healthcare coordination, or customer support.
• Strong attention to detail and accuracy.
• Highly organized and able to manage multiple appointment requests efficiently.
• Strong written communication skills.
• Comfortable working extensively across multiple systems and platforms.
• Able to follow established processes and workflows consistently.
• Quick to learn new scheduling platforms and client-specific workflows.
• Comfortable handling repetitive administrative tasks while maintaining accuracy and efficiency.

Responsibilities

• Receive, review, and process appointment requests promptly and accurately.
• Enter and schedule appointments in Aloha according to established workflows.
• Manage scheduling activities primarily through Salesforce and Aloha.
• Maintain accurate and up-to-date appointment and scheduling information.
• Identify missing, incomplete, or conflicting information and escalate when necessary.
• Coordinate with internal teams to ensure appointments are scheduled correctly.
• Follow established processes and procedures consistently.
• As the role develops, support direct family communication via text, including scheduling coordination, appointment confirmations, and updates.

Skills

Scheduling

Administration

Healthcare coordination

CRM platforms

Attention to detail

Written communication

Multi-system proficiency

Tools

Salesforce

Aloha

Job description

OpsArmy Careers is seeking an organized ABA Scheduler to support scheduling operations remotely. The role focuses on administrative scheduling, processing appointment requests, and coordinating consultations and assessments across multiple systems with high accuracy.

The ideal candidate will manage scheduling activities in Salesforce and Aloha, maintain up-to-date records, and follow established workflows. Experience in healthcare coordination and strong written communication are preferred.