Remote ABA Scheduler: Precise Multi-System Admin

OpsArmy; Manila; On-site; PHP 360,000 - 480,000; Full time

Job summary

OpsArmy is seeking an organized ABA Scheduler to support Headstart's scheduling operations. The role is remote and initially focuses on administrative scheduling, processing appointment requests, and coordinating consultations and assessments.

The ideal candidate will navigate multiple systems, follow workflows, and handle scheduling requests with high accuracy and efficiency, with potential for future family text communications.

Qualifications

• Experience in scheduling, administration, healthcare coordination, or customer support.
• Strong attention to detail and accuracy.
• Able to manage multiple appointment requests efficiently.
• Comfortable working across multiple systems and platforms.
• Good written communication skills.

Responsibilities

• Receive, review, and process appointment requests promptly and accurately.
• Enter and schedule appointments in Aloha according to established workflows.
• Manage scheduling activities primarily through Salesforce and Aloha.
• Maintain accurate and up-to-date appointment information.
• Identify missing, incomplete, or conflicting information and escalate as needed.
• Coordinate with internal teams to ensure appointments are scheduled correctly.
• Follow established processes and procedures consistently.
• As the role develops, support direct family communication via text for scheduling coordination and updates.

Skills

Scheduling

Administration

Healthcare coordination

Customer support

Tools

Salesforce

Aloha

Job description

OpsArmy is seeking an organized ABA Scheduler to support Headstart's scheduling operations. The role is remote and initially focuses on administrative scheduling, processing appointment requests, and coordinating consultations and assessments.

The ideal candidate will navigate multiple systems, follow workflows, and handle scheduling requests with high accuracy and efficiency, with potential for future family text communications.