Overall Purpose of the Job:
The role is responsible for assisting the Operations Department in developing a robust pool of qualified seafarers/crew applicants.
Key Responsibilities and Tasks:
- Utilizes the most effective media channels such as social media, newspapers and seminars to reach potential candidates.
- Conducts fair and impartial interviews to source suitable candidates.
- Delivers first class candidate and internal customer experience at all times.
- Responds to applicants’/candidates’ queries via telephone, email and face to face within prescribed timeframe.
- Schedules face to face and Skype interviews as necessary based on immediate needs.
- Ensures all records are fully updated in recruitment data base and that accurate notes on seafarer profiles are taken.
- Provides statistical report of steady supply of applicants recruited.
- Minimizes the number of candidates rejected on 2nd interview, by ensuring candidates meet criteria.
- Markets the organization to prospective seafarer/crew applicant.
- Maintains a steady supply of candidates for possible deployment within the group.
- Performs other related duties that may be assigned from time to time.
KEY SUCCESS MEASURES:
- Exceeding KPIs and other targets
- Accuracy and timeliness of reports
- Overall positive feedback from stakeholders
Required Experience:
ESSENTIAL:
- Possesses a Bachelor’s degree
- Previous experience of cruise ship hotel, restaurant and bar recruitment
- Significant direct sourcing and networking experience
- Strong experience of assessing and selecting the best possible talent
- Strong experience with Microsoft Packages (Word, Excel, Power Point)
DESIRABLE:
- Preferably with relevant experience in manning industry as Recruitment Officer / Onboard experience as Manager in relevant industry.