Recruiting Support - Payroll & Timekeeping

LanguageLine Solutions UK; Philippines; Remote; PHP 279,000 - 446,000; Full time

Benefits offered by this job

HMO coverage

Career growth opportunities

Competitive salary package

Job summary

LanguageLine Solutions UK is seeking a detail-oriented Recruiting Support - Payroll & Timekeeping for full-time onsite work in Makati during training, with potential transition to three onsite days per week and optional remote work from PSG Workspaces after approval.

The role focuses on accurate timekeeping, payroll processing, and seamless contractor support, including audits, tracking submissions, and resolving discrepancies while maintaining confidentiality.

Qualifications

• 1+ year in timekeeping, payroll support, or related back-office function.
• Healthcare staffing experience is preferred.
• Strong attention to detail in reconciling timekeeping records.
• Excellent verbal and written communication across channels.
• Ability to identify discrepancies and follow through to resolution.
• Proficiency with Excel and timekeeping systems.

Responsibilities

• Review missing timecard reports and follow up on submissions.
• Contact contractors via calls, text, and email about incomplete timecards.
• Audit timecards against documents to verify accuracy.
• Identify discrepancies and resolve timekeeping issues with contractors.
• Monitor timecard inbox and route inquiries to the right teams.
• Collaborate with IT/Operations to resolve system access issues.
• Maintain trackers and documentation of submissions and audits.
• Meet accuracy and payroll deadlines while protecting confidential data.

Skills

Timekeeping

Payroll support

Administrative operations

Microsoft Excel

Outlook

Confidential information handling

Tools

Microsoft Excel

Outlook

Job description

Employment Type: Full-Time Work Setup: Fully onsite in Makati during the one-month training period. After training, a potential transition to 3onsite days per week, with the option to work from other PSG Workspaces, will be reviewed and is subject to approval.

About the Role We are seeking a detail-oriented Recruiting Support - Payroll & Timekeeping to ensure accurate timekeeping, timely payroll processing, and seamless contractor support. You’ll play a key role in tracking submissions, identifying discrepancies, conducting audits, and maintaining reliable records while keeping payroll deadlines and contractor communications on track.

Key Responsibilities

• Review missing timecard reports and follow up on outstanding submissions.
• Contact contractors through outbound calls, text messages, and emails regarding incomplete or missing timecards.
• Audit submitted timecards against supporting documentation to verify accuracy and completeness.
• Identify discrepancies and work with contractors to resolve timekeeping issues.
• Monitor the timecard support inbox and address inquiries or route them to the appropriate teams.
• Partner with IT and Operations to resolve system access, password resets, and other timekeeping concerns.
• Maintain accurate trackers and documentation of submissions, audit findings, and follow-up activities.
• Meet established accuracy, productivity, and turnaround-time targets while protecting confidential payroll information.

Qualifications

• At least 1 year of experience in timekeeping, payroll support, administrative operations, or a related back-office function.
• Healthcare staffing experience is preferred.
• Strong attention to detail in reviewing and reconciling timekeeping records.
• Excellent verbal and written communication skills, with confidence in contacting contractors through multiple channels.
• Ability to identify discrepancies, investigate incomplete records, and follow through to resolution.
• Proficiency in Microsoft Excel, Outlook, and administrative or timekeeping systems.
• Strong organizational and time management skills, particularly when handling strict payroll deadlines.
• Good judgment in resolving concerns or escalating them to the appropriate department.
• Ability to work independently and handle confidential employee and payroll information professionally.

What We Offer

• Competitive salary package + Performance incentives
• HMO coverage
• Career growth opportunities

If you ever have concerns about our recruitment or hiring process, you may safely and confidentially report them through the Global Ethics Hotline.

We ensure a zero-retaliation policy, and you may also choose to report anonymously.

You may report issues such as: Discrimination, unfair or unequal treatment, or bias Violations of applicable laws Behavior that goes against our company values Report online: tp.integrityline.com Philippines toll-free hotline: [phone]

Protecting Yourself During Recruitment To protect applicants, please note: PSG Global Solutions does not use Telegram or any other instant messaging apps for recruitment or interviews.

We never request payments for applications, applicant portals, or any other part of the hiring process. Always apply only through our official Careers portals. Once you apply online, you will receive a unique applicant ID that can be verified by authorized PSG representatives. Do not share personal information or documents without this ID.

PSG Global Solutions provides recruiting services to staffing companies and other large recruiting operations. We are a rapidly growing RPO with nearly 4,000 employees. As part of the Teleperformance Group, we have a global footprint and service RPO engagements across the Americas, Europe, and Asia. PSG is headquartered in Marina Del Rey, CA. As part of the Teleperformance family, PSG upholds the highest standards of ethical behavior and legal business conduct. We are committed to providing a safe, respectful, and transparent recruitment experience for all applicants.