Recruiting Support - Payroll & Timekeeping

LanguageLine Solutions; Metro Manila; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Competitive salary package

Performance incentives

HMO coverage

Career growth opportunities

Job summary

LanguageLine Solutions LLC in the Philippines is seeking a detail-oriented Recruiting Support - Payroll & Timekeeping to ensure accurate timekeeping, timely payroll processing, and seamless contractor support. The role starts fully onsite in Makati during a one-month training period, with potential transition to 3 onsite days per week and the option to work from other PSG Workspaces after training.

You will audit timecards, contact contractors, resolve discrepancies, and maintain confidential

Qualifications

• At least 1 year of experience in timekeeping, payroll support, administrative operations or related back-office function.
• Healthcare Staffing Experience Is Preferred.

Responsibilities

• Review missing timecard reports and follow up on outstanding submissions.
• Contact contractors through outbound calls, texts, and emails regarding incomplete or missing timecards.
• Audit submitted timecards against supporting documentation to verify accuracy and completeness.
• Identify discrepancies and work with contractors to resolve timekeeping issues.
• Monitor the timecard support inbox and address inquiries or route them to the appropriate teams.
• Partner with IT and Operations to resolve system access, password resets, and other timekeeping concerns.
• Maintain accurate trackers and documentation of submissions, audit findings, and follow-up activities.
• Meet established accuracy, productivity, and turnaround-time targets while protecting confidential payroll information.

Skills

Timekeeping

Payroll support

Attention to detail

Communication skills

Confidential data handling

Organizational skills

Independent work

Tools

Microsoft Excel

Outlook

Job description

Employment Type: Full-Time Work Setup: Fully onsite in Makati during the one-month training period. After training, a potential transition to 3onsite days per week, with the option to work from other PSG Workspaces, will be reviewed and is subject to approval.

About the Role We are seeking a detail-oriented Recruiting Support - Payroll & Timekeeping to ensure accurate timekeeping, timely payroll processing, and seamless contractor support. You’ll play a key role in tracking submissions, identifying discrepancies, conducting audits, and maintaining reliable records while keeping payroll deadlines and contractor communications on track.

Key Responsibilities

• Review missing timecard reports and follow up on outstanding submissions.
• Contact contractors through outbound calls, text messages, and emails regarding incomplete or missing timecards.
• Audit submitted timecards against supporting documentation to verify accuracy and completeness.
• Identify discrepancies and work with contractors to resolve timekeeping issues.
• Monitor the timecard support inbox and address inquiries or route them to the appropriate teams.
• Partner with IT and Operations to resolve system access, password resets, and other timekeeping concerns.
• Maintain accurate trackers and documentation of submissions, audit findings, and follow-up activities.
• Meet established accuracy, productivity, and turnaround-time targets while protecting confidential payroll information.

Qualifications

• At least 1 year of experience in timekeeping, payroll support, administrative operations, or a related back-office function.
• Healthcare Staffing Experience Is Preferred.
• Strong attention to detail in reviewing and reconciling timekeeping records.
• Excellent verbal and written communication skills, with confidence in contacting contractors through multiple channels.
• Ability to identify discrepancies, investigate incomplete records, and follow through to resolution.
• Proficiency in Microsoft Excel, Outlook, and administrative or timekeeping systems.
• Strong organizational and time management skills, particularly when handling strict payroll deadlines.
• Good judgment in resolving concerns or escalating them to the appropriate department.
• Ability to work independently and handle confidential employee and payroll information professionally.

What We Offer

• Competitive salary package + Performance incentives
• HMO coverage
• Career growth opportunities

If you ever have concerns about our recruitment or hiring process, you may safely and confidentially report them through the Global Ethics Hotline.

We ensure a zero-retaliation policy, and you may also choose to report anonymously.

You may report issues such as: Discrimination, unfair or unequal treatment, or bias Violations of applicable laws Behavior that goes against our company values Report online: tp.integrityline.com Philippines toll-free hotline: [phone]

Protecting Yourself During Recruitment To protect applicants, please note: PSG Global Solutions does not use Telegram or any other instant messaging apps for recruitment or interviews.

We never request payments for applications, applicant portals, or any other part of the hiring process. Always apply only through our official Careers portals. Once you apply online, you will receive a unique applicant ID that can be verified by authorized PSG representatives. Do not share personal information or documents without this ID.

PSG Global Solutions provides recruiting services to staffing companies and other large recruiting operations. We are a rapidly growing RPO with nearly 4,000 employees. As part of the Teleperformance Group, we have a global footprint and service RPO engagements across the Americas, Europe, and Asia. PSG is headquartered in Marina Del Rey, CA. As part of the Teleperformance family, PSG upholds the highest standards of ethical behavior and legal business conduct. We are committed to providing a safe, respectful, and transparent recruitment experience for all applicants.