Reporting Specialist

LanguageLine Solutions UK; Makati; On-site; PHP 420,000 - 540,000; Full time

Job summary

PSG Global Solutions, INC (a Teleperformance company) is seeking a detail-oriented Reporting Specialist to ensure data accuracy and integrity across ATS/CRM systems and operational records. You will perform data audits, validate reports, resolve discrepancies, and drive process improvements to enhance reporting reliability and efficiency.

Responsibilities include cleaning data, standardizing fields, and collaborating with recruiters and operations to address data concerns while maintaining

Qualifications

• Minimum 2 years of experience in data management, reporting, or data quality.
• Proficiency in Microsoft Excel for data analysis and validation.
• Strong attention to detail and commitment to data accuracy.
• Good written and verbal communication skills.

Responsibilities

• Clean and validate records by identifying duplicate, incomplete, outdated, or inconsistent data.
• Maintain accurate candidate, client, and operational information across ATS/CRM systems.
• Standardize data fields, statuses, and records for consistency and compliance.
• Audit system reports against source records and investigate discrepancies.
• Use advanced Excel or Google Sheets to analyze, validate, and organize large datasets.
• Investigate recurring data quality issues, identify root causes, and recommend process improvements.
• Maintain data quality trackers, audit reports, and documentation of exceptions and resolutions.
• Collaborate with recruiters, operations teams, and system administrators to resolve data-related concerns.
• Conduct scheduled data reviews independently while meeting accuracy and turnaround-time targets.
• Ensure confidentiality and proper handling of sensitive information.

Skills

Advanced Excel

Attention to detail

Data management

Communication skills

Job description

We, at PSG Global Solutions, INC (a Teleperformance company), are committed to respecting your privacy and the protection of your personal data. PSG Global Solutions, INC (a Teleperformance company) needs to use your personal data to ensure that we can meet all the requirements in relation to your application to us. We also need to ensure we comply with laws and regulations, can respond to requests from supervisory authorities, handle legal claims, detect, and prevent fraud, and carry out our business activities. Our Privacy Notice is provided to inform you of how PSG Global Solutions, INC (a Teleperformance company) processes your personal data, and we regularly review it to ensure that it is up to date. Before proceeding with your application, please review our Candidate Privacy Notice to understand how we collect, use, store, and protect your personal data in connection with the recruitment process.

About the Role

We are seeking a detail-oriented Reporting Specialist dedicated to upholding data accuracy, consistency, and integrity across ATS/CRM systems and operational records. This role centers on data audits, report validation, discrepancy resolution, and process improvement to strengthen reporting reliability and enhance operational efficiency.

Key Responsibilities

• Clean and validate records by identifying duplicate, incomplete, outdated, or inconsistent data.
• Maintain accurate candidate, client, and operational information across ATS/CRM systems.
• Standardize data fields, statuses, and records to ensure consistency and compliance with established guidelines.
• Audit system reports against source records and investigate discrepancies.
• Use advanced Excel or Google Sheets to analyze, validate, and organize large datasets.
• Investigate recurring data quality issues, identify root causes, and recommend process improvements.
• Maintain data quality trackers, audit reports, and documentation of identified exceptions and their resolutions.
• Collaborate with recruiters, operations teams, and system administrators to resolve data-related concerns.
• Conduct scheduled data reviews independently while meeting established accuracy and turnaround-time targets.
• Ensure confidentiality and proper handling of sensitive candidate and client information.

Qualifications

• At least 2 years of experience in data management, reporting, data quality, or a related field.
• Advanced proficiency in Microsoft Excel, including data analysis and validation.
• Strong attention to detail and commitment to data accuracy.
• Good written and verbal communication skills.
• Ability to investigate discrepancies, identify patterns, and recommend practical solutions.
• Ability to handle confidential information with discretion.

Amenable to work 100% onsite in Ayala Avenue, Makati. Make a difference in a dynamic leadership environment.

What Do You Think? Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible?

PSG Global Solutions provides recruiting services to staffing companies and other large recruiting operations. We are a rapidly growing RPO with nearly 4,000 employees. As part of the Teleperformance Group, we have a global footprint and service RPO engagements across the Americas, Europe, and Asia. PSG is headquartered in Marina Del Rey, CA. As part of the Teleperformance family, PSG upholds the highest standards of ethical behavior and legal business conduct. We are committed to providing a safe, respectful, and transparent recruitment experience for all applicants.

If you ever have concerns about our recruitment or hiring process, you may safely and confidentially report them through the Global Ethics Hotline. We ensure a zero-retaliation policy, and you may also choose to report anonymously. You may report issues such as: Discrimination, unfair or unequal treatment, or bias violations of applicable laws, behavior that goes against our company values.

Report online: tp.integrityline.com. Philippines toll-free hotline: [phone].

Protecting Yourself During Recruitment. To protect applicants, please note: PSG Global Solutions does not use Telegram or any other instant messaging apps for recruitment or interviews. We never request payments for applications, applicant portals, or any other part of the hiring process. Always apply only through our official Careers portals. Once you apply online, you will receive a unique applicant ID that can be verified by authorized PSG representatives. Do not share personal information or documents without this ID.