A digital solutions company in Metro Manila is seeking an experienced receptionist/admin. In this role, you will greet visitors, manage calls, handle inquiries, and support daily operations. Candidates should have at least 12 years of experience in a receptionist/admin role and possess strong communication and interpersonal skills. The position offers a dynamic work environment where teamwork and professionalism are essential.
Qualifications
At least 12 years of experience in a receptionist/admin role.
Strong communication and interpersonal skills.
Responsibilities
Greet and assist all visitors in a professional and friendly manner.
Handle incoming calls, emails, and inquiries efficiently.
Maintain visitor logs and ensure proper registration procedures.
Coordinate visitor access and security clearance.
Manage meeting room bookings and ensure readiness.
Receive, sort, and distribute mail and deliveries.
Support basic documentation and filing tasks.
Assist in office coordination and daily operations.
Liaise with internal teams for smooth operations.
Monitor reception area cleanliness and organization.
Ensure all front desk supplies are well-stocked.
Provide accurate information to employees and visitors.
Handle complaints or concerns professionally.
Ensure professional front desk operations.
Manage incoming and outgoing mail, deliveries, and documents.
Maintain an organized and presentable reception area.
Ensure proper visitor access control.
Maintain accurate records and documentation.
Provide administrative support for daily office operations.
Ensure compliance with company policies and standards.
Demonstrate strong customer service and adaptability.
Skills
Strong communication skills
Interpersonal skills
Customer service
Education
Bachelor's degree in Business Administration or related field
Job description
Responsibilities
Greet and assist all visitors in a professional and friendly manner
Handle incoming calls, emails, and inquiries efficiently
Maintain visitor logs and ensure proper registration procedures
Coordinate visitor access and security clearance
Manage meeting room bookings and ensure readiness
Receive, sort, and distribute mail and deliveries
Support basic documentation and filing tasks
Assist in office coordination and daily operations
Liaise with internal teams (Admin, Security, Housekeeping) for smooth operations
Monitor reception area cleanliness and organization
Ensure all front desk supplies are well-stocked
Provide accurate information to employees and visitors
Handle complaints or concerns professionally and escalating when necessary
Ensure professional front desk operations by welcoming visitors, managing registrations, and maintaining a positive first impression at all times
Coordinate meeting room bookings and ensure rooms are properly prepared, clean, and ready for use
Manage incoming and outgoing mail, deliveries, and documents, ensuring accurate recording and timely distribution
Maintain an organized, clean, and presentable reception area at all times, coordinating with housekeeping and security when necessary
Ensure proper visitor access control by following company security procedures and coordinating with building administration when required
Maintain accurate records and documentation, including visitor logs, delivery records, and administrative tracking systems
Provide administrative support for daily office operations and assist with ad hoc tasks as assigned by the Admin team
Ensure compliance with company policies, SOPs, and service standards in all front desk and administrative activities
Demonstrate strong customer service, professionalism, and adaptability in handling various situations, including high visitor volume and urgent requests
Qualifications
Bachelor's degree in Business Administration or related field (preferred)
At least 12 years of experience in receptionist / admin role