Front Desk Receptionists

CNT- Rizal Public Teachers Association Inc; Rizal; On-site; PHP 167,400 - 279,000; Full time

Job summary

A local non-profit organization in Nueva Ecija, Philippines is seeking a Front Desk Associate to manage reception duties and provide administrative support. The ideal candidate has experience in customer service, excellent communication skills, and the ability to multitask effectively. This role involves greeting visitors, coordinating appointments, and supporting non-profit activities. Join a dynamic team committed to community engagement.

Qualifications

• Previous experience in a receptionist or administrative role is preferred.
• Excellent verbal and written communication skills to interact with diverse individuals.
• Friendly, empathetic, and professional demeanor, with the ability to work with people from all backgrounds.
• Strong multitasking and time-management abilities to handle various responsibilities efficiently.
• Familiarity with office equipment, and basic email and scheduling tools.
• Ability to address inquiries and resolve minor issues independently.
• Flexible and resourceful, with a willingness to take on additional tasks as needed.

Responsibilities

• Greet and welcome visitors warmly, ensuring they feel valued and supported.
• Answer and direct phone calls, emails, and inquiries to the appropriate team members.
• Manage the sign-in process for visitors and maintain security protocols.
• Schedule and coordinate appointments, meetings, and events.
• Maintain and update contact lists, calendars, and office records.
• Assist with data entry, filing, and other clerical tasks.
• Serve as a liaison between departments and external contacts.
• Distribute mail, packages, and other correspondence timely.
• Ensure the reception area is clean, organized, and welcoming at all times.
• Monitor and restock office supplies, reporting shortages to appropriate staff.
• Coordinate with maintenance or IT teams for office needs.
• Assist in the preparation of materials for events or outreach initiatives.
• Provide support for fundraising or community engagement projects as needed.

Skills

Communication Skills

Interpersonal Skills

Organization

Technical Proficiency

Problem-Solving

Adaptability

Tools

Microsoft Office Suite

Job description

Front Desk Management:

• Greet and welcome visitors warmly, ensuring they feel valued and supported.
• Answer and direct phone calls, emails, and inquiries to the appropriate team members.
• Manage the sign-in process for visitors and maintain security protocols.

Administrative Support:

• Schedule and coordinate appointments, meetings, and events.
• Maintain and update contact lists, calendars, and office records.
• Assist with data entry, filing, and other clerical tasks.

Communication Coordination:

• Serve as a liaison between departments, staff, and external contacts.
• Distribute mail, packages, and other correspondence in a timely manner.
• Communicate updates or announcements to staff and stakeholders as needed.

Office Maintenance:

• Ensure the reception area is clean, organized, and welcoming at all times.
• Monitor and restock office supplies, reporting any shortages to the appropriate staff.
• Coordinate with maintenance or IT teams for office equipment and facility needs.

Support for Non-Profit Activities:

• Assist in the preparation of materials for events, meetings, or outreach initiatives.
• Provide support for fundraising or community engagement projects as needed.

• Experience: Previous experience in a receptionist or administrative role is preferred.
• Communication Skills: Excellent verbal and written communication skills to interact with diverse individuals.
• Interpersonal Skills: Friendly, empathetic, and professional demeanor, with the ability to work with people from all backgrounds.
• Organization: Strong multitasking and time-management abilities to handle various responsibilities efficiently.
• Technical Proficiency: Familiarity with office equipment, Microsoft Office Suite, and basic email and scheduling tools.
• Problem-Solving: Ability to address inquiries and resolve minor issues independently.
• Adaptability: Flexible and resourceful, with a willingness to take on additional tasks as needed.