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Playtime Entertainment Corp. in Taguig is seeking a cordial receptionist to welcome visitors, answer inquiries, and support daily operations.
You will maintain the reception area, schedule meetings, process mail, manage supplies, and assist various departments while upholding confidentiality. The role requires strong communication, organization, and adaptability in a fast-paced environment.
Greet Visitors: Welcome visitors and clients in a courteous and friendly manner. Direct them to the appropriate person or department.
Answer Inquiries: Handle incoming calls, emails, and inquiries promptly and professionally. Provide accurate information or direct inquiries to the relevant individual.
Maintain Reception Area: Keep the reception area tidy and organized. Ensure a welcoming atmosphere for visitors.
Schedule Appointments: Coordinate appointments and meetings for staff members. Manage conference room bookings efficiently.
Handle Incoming and Outgoing Mail: Receive and distribute incoming mail and packages. Prepare outgoing mail and shipments as needed.
Administrative Support: Assist with various administrative tasks, including data entry, filing, and document preparation. Support other departments with clerical duties as required.
Manage Office Supplies: Monitor inventory levels of office supplies and place orders as needed. Ensure adequate stock of essential items.
Maintain Security: Monitor access to the premises and issue visitor badges as necessary. Follow security protocols to ensure the safety of staff and visitors.
Adhere to Policies and Procedures: Follow established company policies and procedures. Uphold confidentiality standards when handling sensitive information.
Excellent Communication Skills: Strong verbal and written communication skills. Ability to interact professionally with visitors, clients, and colleagues.
Customer Service Orientation: Friendly and approachable demeanor. Ability to provide exceptional customer service to visitors and callers.
Organizational Skills: Ability to multitask and prioritize tasks effectively in a fast-paced environment. Attention to detail is crucial.
Proficiency in Office Software: Familiarity with Microsoft Office suite (Word, Excel, Outlook). Experience with office equipment such as multi-line phone systems and printers is desirable.
Professionalism: Maintain a professional appearance and conduct at all times. Handle confidential information with discretion and integrity.
Adaptability: Ability to adapt to changing priorities and work well under pressure. Willingness to take on new tasks and responsibilities as needed.