Receptionist

Altaserv, Inc.; Batangas City; On-site; PHP 223,200 - 334,800; Full time

Job summary

A service-oriented company located in Batangas City seeks a Receptionist who will greet visitors, manage communication, provide administrative support, and maintain a tidy front desk. The ideal candidate should possess strong communication skills, exceptional customer service abilities, and solid technical skills. A high school diploma is the minimum requirement. Join a professional environment that values organization and multitasking.

Qualifications

• Strong verbal and written communication skills are essential for interacting with visitors, clients, and staff.
• The ability to be friendly, empathetic, and provide exceptional service is crucial.
• Receptionists must be highly organized to manage multiple tasks simultaneously.
• Familiarity with office equipment and software, especially Microsoft Office, is often required.
• Dependability and the ability to remain calm under pressure are key attributes.
• A high school diploma or equivalent is typically the minimum educational requirement.

Responsibilities

• Welcome guests, direct them to the correct person or office, and provide them with information or assistance.
• Answer, screen, and forward phone calls, as well as handle incoming and outgoing mail and packages.
• Maintain calendars and book meetings, manage office supplies, and perform clerical tasks like filing, data entry, and copying.
• Keep the reception area tidy and organized and ensure a professional and welcoming environment.
• Present bill statements and collect payments when required.

Skills

Communication

Customer service

Organization and multitasking

Technical skills

Professionalism

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Core responsibilities

• Greeting and assisting visitors: Welcome guests, direct them to the correct person or office, and provide them with information or assistance.
• Managing communication: Answer, screen, and forward phone calls, as well as handle incoming and outgoing mail and packages.
• Administrative support: Maintain calendars and book meetings, manage office supplies, and perform clerical tasks like filing, data entry, and copying.
• Front desk management: Keep the reception area tidy and organized and ensure a professional and welcoming environment.
• Handling payments: In some roles, this includes presenting bill statements and collecting payments.

Key skills and qualifications

• Communication: Strong verbal and written communication skills are essential for interacting with visitors, clients, and staff.
• Customer service: The ability to be friendly, empathetic, and provide exceptional service is crucial.
• Organization and multitasking: Receptionists must be highly organized to manage multiple tasks simultaneously.
• Technical skills: Familiarity with office equipment and software, especially Microsoft Office, is often required.
• Professionalism: Dependability and the ability to remain calm under pressure are key attributes.
• Education: A high school diploma or equivalent is typically the minimum educational requirement.