Receptionist

Altaserv, Inc.; Quezon City; On-site; PHP 201,000 - 312,000; Full time

Job summary

A corporate service provider in Quezon City seeks a skilled receptionist to manage reception duties, support administrative tasks, and assist visitors. Candidates should possess strong communication skills and a high school diploma. The role requires organization, customer service excellence, and familiarity with office software. Join a dynamic team in a welcoming environment.

Qualifications

• Strong verbal and written communication skills are essential for interacting with visitors, clients, and staff.
• Friendliness and exceptional customer service are crucial.
• Highly organized with the ability to multitask.
• Familiarity with office equipment and Microsoft Office.
• Dependability and composure under pressure.
• High school diploma or equivalent.

Responsibilities

• Welcome guests and direct them to the correct person or office.
• Answer, screen, and forward phone calls; handle incoming and outgoing mail.
• Maintain calendars, book meetings, and manage office supplies.
• Keep the reception area tidy and organized.
• Present bill statements and collect payments when necessary.

Skills

Strong verbal and written communication skills

Customer service

Organization and multitasking

Familiarity with office equipment and software

Professionalism

Professionalism

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Core responsibilities

• Greeting and assisting visitors:Welcome guests, direct them to the correct person or office, and provide them with information or assistance.
• Managing communication:Answer, screen, and forward phone calls, as well as handle incoming and outgoing mail and packages.
• Administrative support:Maintain calendars and book meetings, manage office supplies, and perform clerical tasks like filing, data entry, and copying.
• Front desk management:Keep the reception area tidy and organized and ensure a professional and welcoming environment.
• Handling payments:In some roles, this includes presenting bill statements and collecting payments.

Key skills and qualifications

• Communication:Strong verbal and written communication skills are essential for interacting with visitors, clients, and staff.
• Customer service:The ability to be friendly, empathetic, and provide exceptional service is crucial.
• Organization and multitasking:Receptionists must be highly organized to manage multiple tasks simultaneously.
• Technical skills:Familiarity with office equipment and software, especially Microsoft Office, is often required.
• Professionalism:Dependability and the ability to remain calm under pressure are key attributes.
• Education:A high school diploma or equivalent is typically the minimum educational requirement.