Ramping Customer Service Representative

Miranda HR; Makati; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Job Training

Job summary

A customer service company in Makati is seeking an entry-level employee to provide exceptional customer service through various communication channels. Candidates should possess a Bachelor’s degree and strong communication skills, with a positive attitude and willingness to learn. This full-time role allows for flexible hours, including evenings and weekends. Benefits include training opportunities and government-mandated perks.

Qualifications

• Bachelor's degree in a relevant field preferred.
• Entry-level position (0–2 years experience).
• Ability to work in a fast-paced environment.

Responsibilities

• Provide exceptional customer service to clients via phone, email, and chat.
• Assist customers in resolving issues and inquiries efficiently.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery.
• Participate in training sessions for skill enhancement.

Skills

Strong verbal communication skills

Strong written communication skills

Education

Bachelor’s degree in a relevant field

Job description

On-site - Makati No Exp Required Bachelor Full-time

Job Description

Employee Recognition and Rewards

Holiday Gifts, Incentives

Government Mandated Benefits

Professional Development

Job Training

Description

• Provide exceptional customer service to clients via phone, email, and chat.
• Assist customers in resolving issues and inquiries efficiently and effectively.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Participate in training sessions to enhance product knowledge and customer service skills.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: Entry-level (0–2 years).
• Skills and Competencies: Strong verbal and written communication skills.
• Qualities and Traits: Positive attitude and willingness to learn.
• Responsibilities and Duties: Ability to work in a fast-paced environment.
• Working Conditions: Flexible hours, including evenings and weekends.

Working Location

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