Express Hiring! Customer Service Agent

Miranda HR; Makati; On-site; PHP 30,000 - 40,000; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Government Mandated Benefits

Insurance Health & Wellness

Job Training

Job summary

A local HR consultancy based in Makati is seeking individuals for a customer service role that requires no prior experience. The position involves providing exceptional service through various communication channels, resolving inquiries, and maintaining accurate records. Ideal candidates must possess a high school diploma and be proficient in English. Key skills include customer service orientation and problem-solving abilities. This is a full-time, on-site position.

Qualifications

• High School Diploma or equivalent required.
• No prior experience needed, ideal for fresh graduates.
• Must be proficient in English with strong customer service skills.

Responsibilities

• Provide exceptional customer service through various channels.
• Resolve customer inquiries and issues professionally.
• Maintain accurate records of customer interactions.

Skills

English Language

Customer Service Orientation

Problem Solving

Interpersonal Skills

Technical Skills

Organizational Skills

Education

High School Diploma or equivalent

Job description

On-site - Makati No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Holiday Gifts, Incentives

Insurance Health & Wellness

Life Insurance

Professional Development

Job Training

Description

• Provide exceptional customer service through various channels including phone, email, and live chat.
• Resolve customer inquiries and issues in a timely and professional manner.
• Maintain accurate records of customer interactions and feedback.
• Collaborate with team members to achieve service level agreements and customer satisfaction goals.
• Assist with account management tasks and ensure customer needs are met effectively.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: No prior experience required
• Skills and Competencies: Proficient in English Language
• Skills and Competencies: Strong customer service orientation
• Skills and Competencies: Excellent problem-solving abilities
• Qualities and Traits: Team player with good interpersonal skills
• Skills and Competencies: Basic technical skills and organizational skills

Working Location

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately:

• withholds your ID,
• requires you to provide a guarantee or collects property,
• forces you to invest or raise funds,
• collects illicit benefits,
• or other illegal situations.