Express Hiring! Customer Service Agent

Miranda HR; Makati; Sur place; PHP 30 000 - 40 000; Plein temps

Avantages offerts par ce poste

Holiday Gifts

Incentives

Government Mandated Benefits

Insurance Health & Wellness

Job Training

Résumé du poste

A local HR consultancy based in Makati is seeking individuals for a customer service role that requires no prior experience. The position involves providing exceptional service through various communication channels, resolving inquiries, and maintaining accurate records. Ideal candidates must possess a high school diploma and be proficient in English. Key skills include customer service orientation and problem-solving abilities. This is a full-time, on-site position.

Qualifications

• High School Diploma or equivalent required.
• No prior experience needed, ideal for fresh graduates.
• Must be proficient in English with strong customer service skills.

Responsabilités

• Provide exceptional customer service through various channels.
• Resolve customer inquiries and issues professionally.
• Maintain accurate records of customer interactions.

Connaissances

English Language

Customer Service Orientation

Problem Solving

Interpersonal Skills

Technical Skills

Organizational Skills

Formation

High School Diploma or equivalent

Description du poste

On-site - Makati No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Holiday Gifts, Incentives

Insurance Health & Wellness

Life Insurance

Professional Development

Job Training

Description

• Provide exceptional customer service through various channels including phone, email, and live chat.
• Resolve customer inquiries and issues in a timely and professional manner.
• Maintain accurate records of customer interactions and feedback.
• Collaborate with team members to achieve service level agreements and customer satisfaction goals.
• Assist with account management tasks and ensure customer needs are met effectively.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: No prior experience required
• Skills and Competencies: Proficient in English Language
• Skills and Competencies: Strong customer service orientation
• Skills and Competencies: Excellent problem-solving abilities
• Qualities and Traits: Team player with good interpersonal skills
• Skills and Competencies: Basic technical skills and organizational skills

Working Location

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• withholds your ID,
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• collects illicit benefits,
• or other illegal situations.