Online Customer Service Representative

Crescendo Staffing and Business Consulting Inc.; Makati; On-site; PHP 167,400 - 279,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Job Training

Paid Holidays

Job summary

A staffing and consulting firm is looking for a Call Center Representative in Makati. This on-site, full-time role does not require previous experience. You will manage customer inquiries and complaints while providing information about products and services, striving to maintain high customer satisfaction. Ideal candidates should possess strong communication skills. This position may include performance bonuses and various employee benefits such as the 13th Month Pay.

Qualifications

• No previous experience required.
• Able to manage customer inquiries and complaints effectively.
• Strong communication skills are essential.

Responsibilities

• Handle customer inquiries and complaints promptly.
• Provide detailed information about products and services.
• Maintain customer satisfaction and company reputation.

Education

Bachelor's degree

Job description

Crescendo Staffing and Business Consulting Inc.

On-site - Makati No Exp Required Bachelor Full-time

Job Description

A call center representative, also known as a customer service representative, or a call center agent, plays a critical role in maintaining customer satisfaction and boosting a company’s reputation. They manage customer inquiries and complaints, and provide information about products and services. All of that is done in real-time, on the phone with often a demanding or frustrated customer.

Employee Recognition and Rewards

• Equity Incentive Plan
• Commission
• Performance Bonus

Government Mandated Benefits

• 13th Month Pay
• Employee Loan
• Pag-Ibig Fund
• Paid Holidays

Professional Development

• Job Training

Working Location

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