Call Center Agents Hiring

Recruitify_HR; Makati; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A customer service solutions company is seeking candidates for an on-site role in Makati. The position requires 1-3 years of experience in a call center or customer service, along with a Bachelor’s degree preferred. Key responsibilities include providing outstanding support, resolving customer inquiries, and collaborating with team members. Ideal candidates should possess strong communication skills and the ability to work effectively in a fast-paced environment. The company offers performance bonuses and other incentives.

Qualifications

• 1-3 years of experience in a call center or customer service role.
• Strong communication and interpersonal skills.
• Proficiency in using call center software and databases.
• Patience and a customer-oriented mindset.
• Ability to handle multiple tasks and prioritize effectively.

Responsibilities

• Provide outstanding customer service and support to clients over the phone.
• Handle incoming calls and respond to customer inquiries effectively.
• Resolve customer issues and complaints in a timely manner.
• Document all interactions and maintain accurate records.
• Collaborate with team members to improve service delivery.

Skills

Strong communication skills

Interpersonal skills

Proficiency in call center software

Customer-oriented mindset

Ability to work in a fast-paced environment

Education

Bachelor’s degree in a relevant field

Job description

On-site - Makati 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Provide outstanding customer service and support to clients over the phone.
• Handle incoming calls and respond to customer inquiries effectively.
• Resolve customer issues and complaints in a timely manner.
• Document all interactions and maintain accurate records.
• Collaborate with team members to improve service delivery.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 1–3 years of experience in a call center or customer service role.
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: Proficiency in using call center software and databases.
• Qualities and Traits: Patience and a customer-oriented mindset.
• Working Conditions: Ability to work in a fast-paced environment.
• Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively.

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