Quality Auditing Analyst — Drive Accurate Audits & Team Growth

Accenture Infrastructure and Capital Projects, LLC; Philippines; On-site; PHP 400,000 - 600,000; Full time

Job summary

Accenture Infrastructure and Capital Projects, LLC is seeking a Quality Auditing Analyst for a Return to Office setup in Quezon. The role involves auditing, feedback, and performance improvement across markets with rotation shifts.

Candidates should have at least 2 years of QA experience and be eligible to work in the Philippines. Join a team that ensures policy adherence, content standards, and tooling effectiveness while mentoring new analysts and documenting processes for continuous quality

Qualifications

• Standard QA profile; no domain.
• At least 2 years of solid experience.

Responsibilities

• Work with Quality Leaders to aggregate, prioritize, and report on the top issues impacting decision accuracy for each market and workflow.
• Support every aspect of internal audit quality from audit planning, implementation, feedback and re-audit as required.
• Complete all audits in the required timeframe and provide timely and usable feedback to agents to drive improved performance.
• Collaborate with relevant Team Lead and Quality Lead for performance enhancement of the team.
• Proactively identify areas of the policies/operational guidelines requiring training and working with training partners ensure gaps are filled within given time frame.
• Become and remain knowledgeable about the Client’s products and community standards.
• Ensure awareness and understanding of Content Policy and operational guideline updates.
• Mentor new Quality Analysts on the use of audit tools and systems.
• Develop process documentation and aggregates feedback about the functionality of audit tools.

Skills

Quality auditing

QA experience

Job description

Accenture Infrastructure and Capital Projects, LLC is seeking a Quality Auditing Analyst for a Return to Office setup in Quezon. The role involves auditing, feedback, and performance improvement across markets with rotation shifts.

Candidates should have at least 2 years of QA experience and be eligible to work in the Philippines. Join a team that ensures policy adherence, content standards, and tooling effectiveness while mentoring new analysts and documenting processes for continuous quality