DE033202-Quality Auditing Specialist

Accenture; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

Accenture is seeking a Quality Auditing Specialist in the Philippines to lead a support team focused on quality governance, training delivery, and policy change implementation. The role ensures standards are operationalized and training interventions are delivered consistently across projects.

You will supervise teams, monitor performance, coordinate with stakeholders, and drive continuous improvement through data insights, audits, and documentation to ensure audit readiness and process

Qualifications

• 5 to 7 years of relevant experience in QA.
• 3 years of supervisory experience.

Responsibilities

• Lead a team supporting Quality, Training, and Policy Change Management functions.
• Oversee execution of quality management processes and ensure timely, accurate reports and analyses.
• Supervise planning and deployment of training programs and ensure training records are maintained.
• Execute end-to-end policy change activities including intake, tracking, and implementation; maintain change trackers.
• Prepare performance reports and governance updates; track risks, dependencies, and action items.
• Identify process improvement opportunities and standardize workflows based on data insights.

Skills

QA experience

Supervisory leadership

Job description

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---

POSITION TITLE: Quality Auditing Specialist

WORK SETUP: Return to Office

OVERALL PURPOSE

The Supervisor is responsible for leading a support team that enables effective execution of quality governance, training deployment, and policy change implementation. This role ensures that quality standards are operationalized, training interventions are delivered consistently, and policy/process.

1. Team Leadership and People Management

• Supervise and manage a team supporting Quality, Training, and Policy Change Management functions
• Set performance expectations, monitor output quality, and provide coaching
• Drive accountability for timelines, deliverables, and service levels
• Conduct regular performance reviews and team huddles
• Build team capability in governance, documentation, and execution

2. Quality Management Support

• Oversee execution of quality management processes aligned to standards
• Ensure accuracy and timeliness of quality reports and analyses
• Identify performance trends, risks, and process gaps
• Support audit readiness through proper documentation
• Partner with stakeholders to improve process adherence

3. Training Delivery Oversight

• Supervise planning and deployment of training programs
• Ensure training logistics, tracking, and records are maintained
• Monitor training quality and effectiveness
• Partner with trainers and stakeholders for alignment
• Support readiness for pilot runs and process transitions

4. Policy Change Management Execution

• Support end-to-end policy change activities including intake, tracking, and implementation
• Maintain change trackers and monitor completion status
• Ensure structured communication and documentation of changes
• Escalate risks, delays, and gaps in implementation
• Reinforce policy documents as the source of truth

5. Governance and Reporting

• Prepare performance reports and governance updates
• Track action items, risks, and dependencies
• Ensure audit-defensible documentation is maintained
• Coordinate with stakeholders across functions

6. Continuous Improvement

• Identify process improvement opportunities
• Standardize workflows and reporting
• Recommend enhancements based on data insights

OTHERS

Project Shift Schedule: Rotation Project Rest Day: Rotation Project/Team Location: Taguig Uptown Bonifacio Tower 3

SKILL AND QUALIFICATIONS

• 5 to 7 years of relevant experience in QA; 3 years of supervisory experience

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each one from

Visit us at www.accenture.com

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