Property Management VA

VA Masters; Koronadal; On-site; PHP 300,000 - 420,000; Full time

Job summary

VA Masters is seeking an organized Admin and Operations Support specialist to connect owners, contractors, and guests across our real estate portfolio in the Philippines. You will coordinate day-to-day operations between the property manager, maintenance contractors, and guests, owning processes from start to finish.

A confident communicator who can manage multiple moving parts, you will help set up operational processes as new properties join the portfolio and work with AI-powered tools and

Qualifications

• Proven experience in administrative support, operations coordination, or a similar role.
• Excellent spoken and written English, with confidence making and handling phone calls.
• Strong organizational and follow-through skills, with the ability to keep track of many open items at once.

Responsibilities

• Schedule repairs, cleanings, and property turnovers with the property manager and contractors.
• Answer inquiries from guests and tenants, address concerns, and resolve issues quickly.
• Place and receive calls with contractors, vendors, guests, and other contacts.
• Follow open tasks and maintenance requests to ensure completion of all items.
• Manage a running list of administrative and operational to-dos.

Skills

Administrative support

Operations coordination

English communication

Vendor coordination

Time management

Proactive communication

Tools

Asana

Gmail

Google Docs

Job description

Job Summary:

Well-run properties depend on someone who connects the dots between owners, contractors, and guests, and an organized, proactive Admin and Operations Support specialist will connect them for our real estate investment portfolio. You will help run the day-to-day operations as the central point of coordination between our property manager, maintenance contractors, and guests, making sure nothing falls through the cracks. A confident communicator who enjoys keeping moving parts on track and can own a process from start to finish is the ideal fit.

Key Responsibilities:

• Work with the property manager and maintenance contractors to schedule repairs, cleanings, and property turnovers
• Talk with guests and tenants to answer inquiries, address concerns, and resolve issues quickly
• Place and receive phone calls with contractors, vendors, guests, and other contacts
• Follow open tasks, maintenance requests, and follow-ups so every item reaches completion
• Manage and prioritize a running list of administrative and operational to-dos
• Maintain organized records of vendor contacts, maintenance history, and property communications
• Give the owner regular status updates on open items, issues, and completed work
• Work alongside AI-powered tools and automated systems as part of daily operations
• Help set up operational processes as new properties join the portfolio

Mandatory Skills:

• Proven experience in administrative support, operations coordination, or a similar role
• Excellent spoken and written English, with confidence making and handling phone calls
• Strong organizational and follow-through skills, with the ability to keep track of many open items at once
• Experience coordinating with multiple parties such as contractors, vendors, or clients
• Comfortable using task management tools, email, and shared documents
• Consistent in the quality of your work, observant of detail, and capable of managing your own time
• Strong communication skills and a proactive approach to updates and problem-solving

Preferred Skills:

• Experience in property management, vacation rentals, or real estate administration
• Familiarity with short-term rental platforms such as Airbnb or VRBO
• Background in customer service or guest relations
• Comfort working with AI tools and automated workflows
• Experience with outbound calling, lead follow-up, or marketing support
• Practiced at keeping several projects advancing through the week, with deadlines met across the board

Why Join Us:

Become a trusted right hand in a growing real estate portfolio, working directly with the owner in a tech-forward environment. As the portfolio expands, so will the chances to take on new responsibilities and grow your role. If you love bringing order to busy operations, we would love to hear from you.