Property Management Virtual Assistant

vamasters, Inc.; Kabankalan; Presencial; PHP 335.000 - 558.000; Jornada completa

Descripción de la vacante

vamasters, Inc. is seeking a Property Management Coordinator to support day-to-day management of rental properties and handle tenant communications. The role involves coordinating vendors, maintaining lease and rent records, and handling administrative tasks for the owner.

You should be proactive, organized, and comfortable working independently. The coordinator will also manage calling and messaging, log maintenance requests, source quotes, and ensure timely follow-ups on overdue payments, with

Formación

• Strong spoken and written English with a clear, professional phone presence.
• Prior experience in property management, tenant communication, or collections.
• Experience following up on overdue payments in a respectful but firm manner.
• Strong organizational and record-keeping skills.

Responsabilidades

• Answer and triage tenant calls and messages, and log maintenance requests.
• Source plumbers and other vendors, collect quotes, and coordinate repairs.
• Follow up politely but firmly with tenants on late rent.
• Track lease terms, rent payments, and repair details in organized records.
• Keep the owner clearly informed on urgent issues, pending approvals, and open items.
• Take care of household and business administrative tasks as assigned.
• Schedule social media posts using content provided by the owner.
• Stay on top of open requests until they are fully resolved.

Conocimientos

English communication

Property management experience

Tenant communication

Collections recovery

Organizational skills

Herramientas

Property management software

Rent-tracking tools

Social media scheduling

Google Workspace

Descripción del empleo

Job Summary:

Tenants notice who picks up, follows through, and keeps things fixed, and a Property Management Coordinator will be that person for our rental properties. You will support the day-to-day management of the properties, along with household and business administration for the owner, serving as the first point of contact for tenants, handling calls and maintenance requests, coordinating vendors, and keeping rent and lease records accurate. A confident phone communicator who is organized, proactive, and comfortable working independently is the ideal fit.

Key Responsibilities:

• Answer and triage tenant calls and messages, and log maintenance requests
• Source plumbers and other vendors, collect quotes, and coordinate repairs
• Follow up politely but firmly with tenants on late rent
• Track lease terms, rent payments, and repair details in organized records
• Keep the owner clearly informed on urgent issues, pending approvals, and open items
• Take care of household and business administrative tasks as assigned
• Schedule social media posts using content provided by the owner
• Stay on top of open requests until they are fully resolved

Mandatory Skills:

• Strong spoken and written English with a clear, professional phone presence
• Prior experience in property management, tenant communication, or collections
• Experience following up on overdue payments in a respectful but firm manner
• Strong organizational and record-keeping skills

  Preferred Skills:

  • Experience with property management software or rent-tracking tools
  • Experience sourcing vendors and comparing repair quotes
  • Familiarity with US landlord-tenant practices and terminology
  • Experience with social media scheduling tools
  • Comfort with spreadsheets and cloud-based tools such as Google Workspace
  • Capable of steering several open requests through the same week without losing track of any

  Why Join Us:

  Take on a hands-on role where your initiative and judgment are valued and your work has a direct, visible impact. You will work closely with a supportive owner and have room to grow your responsibilities over time. If you enjoy keeping things running smoothly and building strong relationships, we would love to hear from you.