Real Estate Virtual Assistant

vamasters, Inc.; Antipolo; On-site; PHP 240,000 - 420,000; Full time

Job summary

vamasters, Inc. is seeking an organized Admin and Operations Support specialist to act as the central coordinator between the property manager, maintenance contractors, guests, and owners.

You will drive day-to-day operations, track open items, and implement processes as new properties join the portfolio. The role requires clear communication, proactive problem-solving, and comfort working with AI tools in a tech-forward real estate environment.

Qualifications

• Proven experience in administrative support or operations coordination.
• Excellent spoken and written English with confident phone handling.
• Strong organizational skills and ability to track many items.
• Experience coordinating with contractors, vendors, or clients.
• Familiar with email, shared documents and task tools.
• Remote work self-reliance with proactive updates.

Responsibilities

• Coordinate repairs, cleaning, and property turnovers with managers and contractors.
• Answer questions and resolve issues for guests and tenants quickly.
• Handle calls with contractors, vendors, and guests.
• Follow up on open tasks until completion.
• Maintain live to-do lists and vendor records.
• Provide owners with regular status updates.
• Collaborate with AI tools in daily ops.
• Help set up processes for new properties.

Skills

Admin support

Operations coord

English fluency

Communication

Organization

Remote work

Job description

Job Summary:

Guests, tenants, and contractors all need a clear answer from someone, and an organized, proactive Admin and Operations Support specialist will give it across a growing real estate investment portfolio. You will help run day-to-day operations as the central point of coordination between our property manager, maintenance contractors, and guests, so nothing falls through the cracks. A confident communicator who enjoys keeping moving parts on track and can own a process from start to finish is the ideal fit.

Key Responsibilities:

• Work with the property manager and maintenance contractors to book repairs, cleanings, and property turnovers
• Talk with guests and tenants to answer questions, address concerns, and resolve issues fast
• Place and take phone calls with contractors, vendors, guests, and other contacts
• Follow open tasks, maintenance requests, and follow-ups until every item is complete
• Run and prioritize a live list of administrative and operational to-dos
• Keep tidy records of vendor contacts, maintenance history, and property communications
• Send the owner regular status updates on open items, issues, and finished work
• Work alongside AI-powered tools and automated systems in daily operations
• Help set up operational processes as new properties join the portfolio

Mandatory Skills:

• Proven experience in administrative support, operations coordination, or a similar role
• Excellent spoken and written English, with confidence making and handling phone calls
• Strong organizational and follow-through skills, with the ability to track many open items at once
• Experience coordinating with multiple parties such as contractors, vendors, or clients
• Comfortable using task management tools, email, and shared documents
• Careful about quality, quick to respond, and self-reliant in a remote setup
• Strong communication skills and a proactive approach to updates and problem-solving

Preferred Skills:

• Experience in property management, vacation rentals, or real estate administration
• Familiarity with short-term rental platforms such as Airbnb or VRBO
• Background in customer service or guest relations
• Comfort working with AI tools and automated workflows
• Experience with outbound calling, lead follow-up, or marketing support
• Can keep several projects in motion at the same time without letting any stall

Why Join Us:

Grow into a trusted right hand in a expanding real estate portfolio, working directly with the owner in a tech-forward environment. As the portfolio grows, so do your chances to take on new responsibilities and shape your role. If you love bringing order to busy operations, we would love to hear from you.