Property Management Specialist

Cyberbacker Careers; Metro Manila; Remote; PHP 945,000 - 1,575,000; Full time

Benefits offered by this job

Training Provided

Work From Home

Growth opportunities

Job Security & Stability

Promotion potential

Profit Share

USA trip (all-expense-paid)

Job summary

Cyberbacker Careers is seeking a Property Experience Coordinator / EA to support US property operations from a remote setup in the Philippines. You will manage work orders, coordinate calls, and keep schedules with meticulous attention to detail.

Ideal candidates have 1+ year US property management experience, strong English communication, and familiarity with Zoom and property management software. This role offers growth, stability, and IT-enabled home office support.

Qualifications

• Minimum 1+ years of hands-on US Property Management experience.
• Excellent English communication; comfortable handling phone support.
• Proficient with Zoom and property management software.
• exceptionally detail-oriented, organized, and proactive in solving problems.

Responsibilities

• Coordinate, track, and resolve work orders across diverse property types.
• Handle inbound and outbound calls for residents, vendors, and maintenance.
• Manage schedules, set up Zoom calls, and ensure no detail falls through.
• Anticipate operational needs, organize documentation, and maintain high service standards.

Skills

Property management experience

Excellent English communication

Highly organized

Detail-oriented

Forward-thinking problem solver

Tools

Zoom

Property management software

Job description

Role Type: Phone Support & Operations Rotation

Are you a sharp, highly organized professional with a solid foundation in US Property Management? Do you thrive in structured environments where attention to detail is paramount? If you are a confident communicator who loves keeping operations running smoothly, we want you on our team!

We are looking for a Property Experience Coordinator / EA who brings both the technical know-how of US property operations and the proactive mindset of an Executive Assistant.

What You’ll Do:

• Work Order Management: Efficiently coordinate, track, and resolve work orders across a diverse portfolio of different property types.
• Dynamic Phone Support: Handle both inbound and outbound calls (resident inquiries, vendor coordination, and maintenance requests) on a weekly rotating schedule.
• Executive & Admin Support: Keep operations seamless by managing schedules, setting up Zoom calls, and ensuring no detail falls through the cracks.
• Forward-Thinking Coordination: Anticipate operational needs, organize documentation, and maintain high standards of service for tenants and vendors alike.

What We Are Looking For (Non-Negotiable):

• Experience: Minimum of 1+ years of solid, hands-on experience in US Property Management. You must be deeply knowledgeable, confident in your expertise, and ready to hit the ground running.
• Communication Skills: Excellent English communication skills. You must be comfortable and confident handling phone support (inbound/outbound calls).
• Technical Proficiency: Proficient with video conferencing tools, specifically Zoom Calls, alongside standard property management software.
• Operational Strengths: Exceptionally detail-oriented, highly organized, and a forward-thinking problem solver.

Behavioral & Personality Fit:

We are specifically looking for a Type C personality profile for this role. You will be a great fit if you are:

• Naturally analytical, precise, and detail-driven.
• Motivated by accuracy, structure, and clear processes.
• Mentally organized and capable of systematically troubleshooting work orders without losing focus.
• A supportive, mixed-gender team environment.
• Deep exposure to US property operations with room for professional growth.

Technical Requirements:

• Must have a working PC/LAPTOP
• Core i3 and above (5th to 12th Gen) or AMD equivalent
• 8GB RAM and above
• WiFi connection with a minimum speed of 10mbps
• Working camera

• Training Provided
• Work From Home
• Growth
• Job Security & Stability
• Obtainable Promotion
• Profit Share
• Opportunity to an all-expense-paid trip to the USA
• HMO & PTO Provided

100% Work from home

Work With Awesome People

• Your job is so much more than a paycheck; it’s a place you go to improve your skill set, contribute to the greater good, and collaborate with other awesome people.

Get Paid On Time

• Getting paid late can affect business. That’s why here in cyberbacker, you get paid on time. No delays - no hassle!