Admin and Operations Support

vamasters, Inc.; Bayugan; On-site; PHP 250,000 - 500,000; Full time

Job summary

Vamasters, Inc. in the Philippines seeks an organized Admin and Operations Support to manage day-to-day operations of a growing real estate investment portfolio in Bayugan, Agusan del Sur.

You will coordinate between the property manager, maintenance contractors, and guests, ensuring nothing falls through the cracks and ownership stays informed. You will schedule repairs, answer inquiries, and drive cross-functional communication, using AI-powered tools to optimize daily workflows and onboarding

Qualifications

• Proven experience in administrative support, operations coordination, or a similar role.
• Excellent spoken and written English, with confidence making and handling phone calls.
• Strong organizational and follow-through skills, with the ability to track many open items at once.
• Experience coordinating with multiple parties such as contractors, vendors, or clients.
• Comfortable using task management tools, email, and shared documents.
• Unfailing on follow-through, sharp on detail, and self-sufficient without supervision.
• Strong communication skills and a proactive approach to updates and problem-solving.

Responsibilities

• Work with the property manager and maintenance contractors to schedule repairs, cleanings, and property turnovers.
• Communicate with guests and tenants to answer inquiries, address concerns, and resolve issues quickly.
• Make and take phone calls with contractors, vendors, guests, and other contacts.
• Track open tasks, maintenance requests, and follow-ups so every item reaches completion.
• Manage and prioritize a running list of administrative and operational to-dos.
• Keep organized records of vendor contacts, maintenance history, and property communications.
• Give the owner regular status updates on open items, issues, and completed work.
• Work alongside AI-powered tools and automated systems as part of daily operations.
• Help set up operational processes as new properties join the portfolio.

Skills

Administrative support

Operations coordination

English communication

Stakeholder coordination

Task management tools

Follow-through

Proactive communication

Job description

Job Summary:

A property portfolio runs smoothly when one person knows where everything stands, and an organized, proactive Admin and Operations Support specialist will be that person for ours. You will help run the day-to-day operations of a growing real estate investment portfolio, serving as the central point of coordination between our property manager, maintenance contractors, and guests so nothing falls through the cracks. A confident communicator who enjoys keeping moving parts on track and can take ownership of a process from start to finish is the ideal fit.

Key Responsibilities:

• Work with the property manager and maintenance contractors to schedule repairs, cleanings, and property turnovers
• Communicate with guests and tenants to answer inquiries, address concerns, and resolve issues quickly
• Make and take phone calls with contractors, vendors, guests, and other contacts
• Track open tasks, maintenance requests, and follow-ups so every item reaches completion
• Manage and prioritize a running list of administrative and operational to-dos
• Keep organized records of vendor contacts, maintenance history, and property communications
• Give the owner regular status updates on open items, issues, and completed work
• Work alongside AI-powered tools and automated systems as part of daily operations
• Help set up operational processes as new properties join the portfolio

Mandatory Skills:

• Proven experience in administrative support, operations coordination, or a similar role
• Excellent spoken and written English, with confidence making and handling phone calls
• Strong organizational and follow-through skills, with the ability to track many open items at once
• Experience coordinating with multiple parties such as contractors, vendors, or clients
• Comfortable using task management tools, email, and shared documents
• Unfailing on follow-through, sharp on detail, and self-sufficient without supervision
• Strong communication skills and a proactive approach to updates and problem-solving

Preferred Skills:

• Experience in property management, vacation rentals, or real estate administration
• Familiarity with short-term rental platforms such as Airbnb or VRBO
• Background in customer service or guest relations
• Comfort working with AI tools and automated workflows
• Experience with outbound calling, lead follow-up, or marketing support
• Keeps several projects from colliding when they are all active at once

Why Join Us:

Become a trusted right hand in a growing real estate portfolio, working directly with the owner in a tech-forward environment. As the portfolio expands, so will your opportunities to take on new responsibilities and grow your role. If you love bringing order to busy operations, we would love to hear from you.