Property Clients and Owners Relation

2529 Corporation; Pasay; On-site; PHP 223,000 - 357,000; Full time

Job summary

2529 Corporation is seeking a dedicated Guest Services Coordinator to manage guest inquiries, check-ins, and communications. You will coordinate with cleaning teams and maintain unit readiness, uploading before-and-after photos as part of turnover.

You will also monitor maintenance, report issues, coordinate repairs, and provide simple monthly owner reports. Strong communication, organization, and ability to work weekends and holidays when needed are essential.

Qualifications

• Excellent communication and customer service skills.
• Strong organizational and multitasking abilities.
• Detail-oriented and able to work independently.
• Proficient in Microsoft Office or Google Workspace.
• Experience in customer service, hospitality, Airbnb, or property management is an advantage but not required.
• Willing to work on weekends and holidays when needed.

Responsibilities

• Respond to guest inquiries.
• Handle check-ins, provide instructions, and manage guest communication.
• Coordinate with cleaners.
• Ensure units are clean and ready.
• Upload before-and-after photos.
• Report issues.
• Coordinate repairs.
• Track missing or damaged items.
• Provide simple monthly reports.
• Update owners regarding concerns.

Skills

Excellent communication

Customer service

Organizational skills

Multitasking

Independent worker

Tools

Microsoft Office

Google Workspace

Job description

Key Responsibilities

Guest Booking Management

• Respond to guest inquiries.

• Handle check-ins, provide instructions, and manage guest communication.

Cleaning & Turnover Coordination

• Coordinate with cleaners.

• Ensure units are clean and ready.

• Upload before-and-after photos.

Maintenance Monitoring

• Report issues.

• Coordinate repairs.

• Track missing or damaged items.

Owner Communication

• Provide simple monthly reports.

• Update owners regarding concerns.

Qualifications

• Excellent communication and customer service skills.

• Strong organizational and multitasking abilities.

• Detail-oriented and able to work independently.

• Proficient in Microsoft Office or Google Workspace.

• Experience in customer service, hospitality, Airbnb, or property management is an advantage but not required.

• Willing to work on weekends and holidays when needed.

Why Join Us?

• Competitive salary

• Career growth opportunities

• Supportive and collaborative work environment

• Be part of a fast-growing property management company