AirBnb Admin

ENSKY CORPORATION; Caloocan; On-site; PHP 334,800 - 558,000; Full time

Job summary

ENSKY CORPORATION in Caloocan, Philippines is seeking an Airbnb Administrator to manage short-term rental properties. The role involves handling guest communication, managing bookings, ensuring the quality of listings, and coordinating maintenance and housekeeping. Ideal candidates should have proven experience in short-term rental management, strong communication skills, and be highly organized with an eye for detail. Familiarity with property management systems is a plus.

Qualifications

• Proven experience in Airbnb or short-term rental management is preferred.
• Familiarity with property management systems (PMS) is an advantage.
• Basic knowledge of pricing strategies and online platforms.

Responsibilities

• Manage day-to-day operations of short-term rental listings.
• Respond promptly to inquiries, booking requests, and guest messages.
• Create, update, and optimize property listings.

Skills

Strong communication and customer service skills

Highly organized with attention to detail

Proficient in Microsoft Office / Google Workspace

Tools

Property management systems (PMS)

Job description

Overview

Job Title: Airbnb Administrator / Short-Term Rental Admin

The Airbnb Administrator is responsible for all properties of the owner and managing day-to-day operations of short-term rental listings. This includes guest communication, booking coordination, listing optimization, and ensuring a smooth guest experience from inquiry to check-out.

Responsibilities

• Guest Communication
• Respond promptly to inquiries, booking requests, and guest messages
• Handle complaints, concerns, and special requests professionally
• Provide check-in/check-out instructions and property guidelines
• Booking & Calendar Management
• Manage reservations across platforms (Airbnb, Booking.com, etc.)
• Update and synchronize calendars to avoid double bookings
• Monitor occupancy rates and adjust availability accordingly
• Listing Management
• Create, update, and optimize property listings
• Upload high-quality photos and write compelling descriptions
• Ensure pricing, amenities, and policies are accurate
• Pricing & Revenue Optimization
• Adjust nightly rates based on demand, seasonality, and local trends
• Implement promotions, discounts, and minimum stay rules
• Monitor competitor listings
• Housekeeping & Maintenance Coordination
• Schedule cleaning services before check-ins and after check-outs
• Coordinate with maintenance teams for repairs and upkeep
• Ensure units meet cleanliness and quality standards
• Operations & Reporting
• Track bookings, revenue, and expenses
• Generate weekly/monthly performance reports
• Maintain records of guest stays and feedback
• Compliance & Documentation
• Ensure properties comply with local regulations and permits
• Manage guest verification and security procedures

Qualifications

• Proven experience in Airbnb or short-term rental management (preferred)
• Strong communication and customer service skills
• Highly organized with attention to detail
• Familiarity with property management systems (PMS) is an advantage
• Basic knowledge of pricing strategies and online platforms
• Proficient in Microsoft Office / Google Workspace