Guest Services and Admin Coordinator

Christ's Commission Fellowship; Pasig; On-site; PHP 360,000 - 480,000; Full time

Job summary

Christ's Commission Fellowship is seeking a Guest Services and Admin Coordinator in Metro Manila to oversee daily operations of workspace, condotels, and dormitel facilities. You will coordinate with maintenance and housekeeping teams to ensure safety, cleanliness, and a welcoming environment for guests and residents.

The role requires a Bachelor's degree in a related field and 2+ years in facilities coordination or hospitality operations, with strong organizational and communication skills.

Qualifications

• Bachelor's degree in a related field is required.
• Strong organizational skills and clear communication are essential.
• Proficiency in MS Office and facility management software is expected.
• Ability to multitask and respond promptly to operational needs.
• Customer service mindset with a professional demeanor.
• Experience in facilities coordination, property services, or hospitality operations preferred.

Responsibilities

• Oversee day-to-day operations and upkeep of workspace, condotels, dormitel, and housekeeping services.
• Coordinate with maintenance, janitorial teams, and external vendors for repairs and services.
• Manage room assignments, check-in/check-out procedures, and guest/resident concerns.
• Monitor safety, cleanliness, and adherence to property rules and standards.
• Prepare reports on inspections, occupancy, and service requests.
• Support budgeting, procurement, and vendor performance evaluations.

Skills

Organizational skills

Communication skills

MS Office

Facility management software

Multitasking

Customer service

Education

Bachelor's degree in Property Management, Hospitality, Business Administration, or related field

Job description

The Guest Services and Admin Coordinator is responsible for overseeing the day-to‑day operations and upkeep of various facilities, including workspaces, condotels, dormitel, and housekeeping services. This role ensures that all assigned areas are well-maintained, compliant with safety standards, and provide a clean, functional, and welcoming environment for guests and occupants.

Key Responsibilities

Workspace Upkeep Monitoring

• Conduct routine inspections of office spaces, meeting rooms, and common areas
• Coordinate with maintenance and janitorial teams to address cleanliness and repair needs
• Ensure compliance with workspace standards and **and**?**?**?
• Monitor usage and condition of furniture, fixtures, and equipment
• Oversee daily operations of condotel and dormitel facilities
• Manage room assignments, check-in/check-out procedures, and guest/resident concerns
• Coordinate housekeeping schedules and ensure timely room turnover
• Monitor inventory of linens, amenities, and supplies
• Enforce property rules and safety protocols
• Supervise housekeeping staff and ensure adherence to cleanliness standards
• Schedule regular deep cleaning and sanitation procedures
• Address feedback and service issues promptly and professionally
• Maintain records of cleaning schedules and inspections
• Liaise with external service providers for repairs, maintenance, and specialized services
• Monitor service delivery and ensure compliance with contracts and service level agreements
• Assist in evaluating vendor performance and recommending improvements

Administrative & Reporting Duties

• Maintain accurate records of inspections, maintenance logs, occupancy reports, and service requests
• Prepare regular updates and reports for management
• Support budgeting and procurement processes related to property services

Qualifications & Requirements

• Bachelor's degree in Property Management, Hospitality, Business Administration, or related field
• Minimum 2 years of experience in facilities coordination, property services, or hospitality operations
• Strong organizational and communication skills
• Proficiency in MS Office and facility management software
• Ability to multitask and respond promptly to operational needs
• Customer service-oriented mindset

Preferred Attributes

• Experience in residential or hospitality property management
• Familiarity with safety, sanitation, and building maintenance standards
• Strong problem-solving skills and attention to detail
• Ability to lead teams and work collaboratively across departments