Project Coordinator: Customer & Order Flow Lead

Schneider Electric Corp; Cavite City; Vor Ort; PHP 446.000 - 725.000; Vollzeit

Zusammenfassung

Schneider Electric is seeking an Order Management/Customer Service professional to manage end-to-end order processes, assist sales teams, and coordinate with project teams in Cavite. The role involves handling pre- and post-sales queries, stock levels, and delivery coordination to ensure timely on-site dates and high customer satisfaction.

You will liaise with Sales, Logistics, and Project teams, resolve PO discrepancies, and monitor orders from entry to invoicing.

Qualifikationen

• Bachelor’s/College Degree in any field
• 3 to 5 years relevant experience – General Customer Service includes post-sale and/or non technical customer service.
• 1-2 years relevant experience handling project coordination for multiple stakeholders.

Aufgaben

• Manage Customer and Sales requests for Commercial, Logistics, Technical and Service support; Enter and administrate orders.
• Support Customers and the Sales team with order processing, stock levels, credit information, logistics and basic product information; detect opportunities to serve the customer and perform outbound sales.
• Process order from Purchase Order database, order entry acknowledgment, order status review, shipment pre-alert, fulfillment and delivery.
• Liaise with sales, Project Team, and customers to resolve PO price discrepancies and unbooked Project Orders.
• Proactively manage delivery dates to optimize supply and delivery to customer.
• Generate daily Open Orders report and monitor aging of staged inventory in DC.

Jobbeschreibung

Schneider Electric is seeking an Order Management/Customer Service professional to manage end-to-end order processes, assist sales teams, and coordinate with project teams in Cavite. The role involves handling pre- and post-sales queries, stock levels, and delivery coordination to ensure timely on-site dates and high customer satisfaction.

You will liaise with Sales, Logistics, and Project teams, resolve PO discrepancies, and monitor orders from entry to invoicing.