Product Trainer (BPO) — Impact, Growth & Training

TASQ Staffing Solutions; Taguig; On-site; PHP 500,000 - 680,000; Full time

Benefits offered by this job

Quarterly performance bonus

Career development opportunities

Fair work-life balance

HMO and life insurance for employee +

dependents

Job summary

TASQ Staffing Solutions is hiring an Associate Product Trainer for onsite work at BGC, Taguig. You will handle training needs analysis, curriculum and course design, content development, and effective delivery to sustain learning and improve performance.

The ideal candidate has at least 4 years of total BPO experience with 2 years as a trainer, excellent English communication, and familiarity with tech support.

Qualifications

• 4-year degree completed.
• Total BPO experience min 4 years with 2+ years as trainer in BPO/shared services.
• Excellent oral and written communication.

Responsibilities

• Perform training needs analyses and follow-up on the floor to sustain learning and improve performance.
• Design curricula and courses end-to-end.
• Develop content and ensure appropriate methodology.
• Deliver training using effective techniques and methods.
• Apply basic research methodology to identify training needs with guidance.

Skills

Training experience

High impact communication

Analytical ability

Communication skills

Education

Bachelor's or higher (4-year degree)

Tools

MS Word

MS Excel

MS PowerPoint

Job description

TASQ Staffing Solutions is hiring an Associate Product Trainer for onsite work at BGC, Taguig. You will handle training needs analysis, curriculum and course design, content development, and effective delivery to sustain learning and improve performance.

The ideal candidate has at least 4 years of total BPO experience with 2 years as a trainer, excellent English communication, and familiarity with tech support.