Associate Trainer - Onsite, Shifting | Bonus & Growth

TASQ Staffing Solutions; Taguig; On-site; PHP 391,000 - 614,000; Full time

Benefits offered by this job

HMO coverage

Life insurance for employee & 2 depend

Quarterly performance bonus

Fast track career progression

Job summary

TASQ Staffing Solutions is seeking an Associate Trainer for onsite shifting schedules at Clark and BGC. You will analyze training needs, design curricula, develop content, and deliver courses with engaging methods.

A strong emphasis on customer service and tech support skills is required to uplift performance. Ideal candidates have 2–3 years of trainer experience in BPO, excellent communication, and the ability to work with data for reporting.

Qualifications

• Graduate of any 4-year course.
• 2–3 years trainer experience in the BPO industry.
• Background knowledge in Tech Support.
• Excellent oral and written communication.
• Quarterly performance bonus mentioned in the offer.
• Opportunity for fast-track career progression.

Responsibilities

• Training Needs Analysis with follow-up on the floor to sustain learning.
• Curriculum and course design end-to-end understanding.
• Content development and appropriate methodology.
• Course delivery using effective training techniques.
• Research methodology to carry out ethical, guided training.

Skills

Training experience

Soft skills training

Customer service

Technical support

High impact communication

Analytical ability

Reporting & documentation

Education

4-year degree

Tools

MS Word

MS Excel

PowerPoint

Job description

TASQ Staffing Solutions is seeking an Associate Trainer for onsite shifting schedules at Clark and BGC. You will analyze training needs, design curricula, develop content, and deliver courses with engaging methods.

A strong emphasis on customer service and tech support skills is required to uplift performance. Ideal candidates have 2–3 years of trainer experience in BPO, excellent communication, and the ability to work with data for reporting.