Process Excellence Lead — Lean Six Sigma & CI (Hybrid)

Gratitude Philippines; Manila; Hybrid; PHP 580,000 - 815,000; Full time

Job summary

The role requires hands-on Lean Six Sigma leadership, strong analytical skills, and collaboration with Operations, Reporting/MIS, and cross-functional stakeholders to deliver measurable business improvements.

Qualifications

• Bachelor's degree in Business Admin, Industrial Eng, Data Analytics, Operations Mgmt or related field.
• Valid Lean Six Sigma Green Belt certification.
• 3–5 years in process improvement, business analysis, operations, or continuous improvement.

Responsibilities

• Lead process improvement initiatives using Lean Six Sigma DMAIC.
• Conduct RCA, process mapping, workflow analysis, and gap assessments.
• Analyze metrics to develop actionable recommendations for productivity and quality.
• Partner with cross-functional teams to implement optimization initiatives.
• Develop and maintain SOPs, process maps, control plans, and documentation.
• Prepare reports and progress updates for management.

Skills

Lean Six Sigma Green Belt

DMAIC methodology

Root cause analysis

Process mapping

Data analysis

SOPs documentation

Stakeholder management

Education

Bachelor's degree

Tools

Excel

PowerPoint

Power BI/ Tableau

Job description

The role requires hands-on Lean Six Sigma leadership, strong analytical skills, and collaboration with Operations, Reporting/MIS, and cross-functional stakeholders to deliver measurable business improvements.