Senior Process Excellence Lead, Lean Six Sigma Black Belt

TaskUs; Batangas City; On-site; PHP 1,800,000 - 2,400,000; Full time

Job summary

TaskUs in the Philippines seeks a Senior Process Excellence Lead to drive continuous improvement across the organization using Lean and Six Sigma methodologies. You will lead cross-functional project teams to implement solutions that increase efficiency, reduce costs, and improve customer satisfaction.

This hands-on leadership role requires strong data analysis, project management, and stakeholder engagement skills, with a focus on scalable process excellence across departments.

Qualifications

• 8-12+ years of experience in a process improvement/operational excellence role.
• Lean Six Sigma Black Belt or higher is mandatory.
• Experience leading multiple improvement projects with measurable results.

Responsibilities

• Lead and manage a portfolio of process improvement projects using DMAIC and other methodologies.
• Collaborate with department heads to gather data, analyze root causes, and develop actionable project plans.
• Facilitate workshops and Kaizen events to map current state processes and design future state solutions.
• Utilize statistical analysis and process mapping tools to analyze datasets and provide data-driven recommendations.
• Develop and maintain dashboards and KPIs to monitor process performance and impact.
• Prepare and present progress reports and business cases to stakeholders and senior management.
• Mentor team members on Lean and Six Sigma principles.
• Champion a culture of operational excellence by promoting problem-solving across areas.
• Help develop a standardized framework for process excellence across the company.
• Document new and updated processes with clear communication to relevant teams.

Skills

Process improvement

Data analysis

Project management

Stakeholder communication

Cross-functional collaboration

Tools

Minitab

Visio

Job description

TaskUs in the Philippines seeks a Senior Process Excellence Lead to drive continuous improvement across the organization using Lean and Six Sigma methodologies. You will lead cross-functional project teams to implement solutions that increase efficiency, reduce costs, and improve customer satisfaction.

This hands-on leadership role requires strong data analysis, project management, and stakeholder engagement skills, with a focus on scalable process excellence across departments.