Process Associate - Korean Bilingual Agent

Atain; Muntinlupa; On-site; PHP 300,000 - 420,000; Full time

Job summary

Atain in the Philippines is seeking a Korea-speaking customer service specialist to handle social media inquiries. The role requires college-level education and strong written and verbal Korean skills.

Candidates with English proficiency and 6 months to 2 years in customer service are preferred. Onsite work at Alabang, Muntinlupa, with a flexible rotating schedule is available.

Qualifications

• Must be college undergraduate or graduate of any bachelor’s degree.
• Proven experience in both written and spoken Korean.
• Good English-speaking skills with 6 months–2 years’ experience in customer service is preferable.
• Willing to work onsite in Alabang, Muntinlupa, with a flexible shifting or rotational schedule.
• Travel account experience is a plus but not required.
• Good understanding of social media platforms and their respective participants.

Skills

Korean language

English proficiency

Social media customer service

Social media platforms knowledge

Onsite willingness

Travel account experience

Education

College undergraduate or graduate

Job description

This would entail providing support in many varieties on Airline’s customer service requests on social media platforms in Korean Language.

• Candidate must be at least college undergraduate or Graduate of any Bachelor’s degree
• High level of and proven experience in both Written & Spoken in Korean Language.
• Good English-Speaking skills with 6 months-2 years’ experience in customer service is preferable.
• Travel account experience is a plus but not required
• Good understanding of social media platforms and their respective participants
• Willing to work onsite in Alabang, Muntinlupa, in a flexible shifting or rotational schedule.