Bilingual Agent (Thai-English)

Atain; Muntinlupa; On-site; PHP 167,000 - 279,000; Full time

Job summary

Atain in Manila seeks a customer service representative fluent in Thai to handle social media inquiries in Thai. You will engage customers across platforms and ensure timely, helpful responses.

Requirements include at least college undergraduate or bachelor's degree, strong Thai written and spoken skills, and good English; onsite in Alabang, Muntinlupa with rotating shifts.

Qualifications

• Thai language must be written and spoken at a high level.
• Candidate must be college undergraduate or graduate with any Bachelor's degree.
• Good English speaking skills with 6 months–2 years’ experience in customer service is preferable.
• Familiar with social media platforms (Facebook, YouTube, Twitter, etc.) and their users.

Responsibilities

• Handle customer service requests on social media in Thai.
• Assist with English-language customer inquiries as needed.
• Work onsite in Alabang, Muntinlupa with a flexible/rotational schedule.

Skills

Thai language (written & spoken)

English proficiency

Education

Bachelor's degree or higher

Job description

This would entail providing support in many varieties on Airline’s customer service requests on social media platforms in Thai Language.

• Candidate must be at least college undergraduate or Graduate of any Bachelor’s degree
• High level of and proven experience in both Written & Spoken in Thai Language.
• Good English-Speaking skills with 6 months-2 years’ experience in customer service is preferable.
• Good understanding of social media platforms and their respective participants (Facebook, YouTube, Twitter, Flickr, Google+ etc.) as needed in the job.
• Willing to work onsite in Alabang, Muntinlupa, in a flexible shifting or rotational schedule.