Korean Translator

First Power Solar Inc.; Parañaque; On-site; PHP 279,000 - 446,000; Full time

Job summary

A leading solar solutions company in the Philippines is seeking a bilingual Customer Service Representative fluent in Korean and English. The role involves providing support to Korean-speaking clients via chat and ensuring timely resolution of their concerns. Ideal candidates should possess strong communication skills and a customer-focused mindset. Previous experience in a CSR or BPO setting is a plus but not required.

Qualifications

• Fluent in Korean and English (speaking, reading, and writing).
• Must be customer-focused, patient, and empathetic.
• Previous CSR/BPO experience is a plus but not required.
• Strong communication and interpersonal skills.
• Customer-focused, patient, and empathetic.
• Willing to work shifting schedules, holidays and weekends.

Responsibilities

• Provide customer service support to Korean-speaking clients through various channels.
• Resolve client concerns in a professional and timely manner.

Skills

Fluent in Korean

Fluent in English

Strong communication skills

Interpersonal skills

Customer-focused

Job description

Overview

We are seeking a dedicated and detail-oriented bilingual CSR—Korean speaker—to join our team.

You will be responsible for providing excellent customer service support to Korean-speaking clients through various communication channels such as chat.

Your main goal is to ensure client satisfaction by resolving concerns in a professional and timely manner.

Responsibilities

• Provide customer service support to Korean-speaking clients through various channels (e.g., chat) and ensure timely resolution of concerns.

Qualifications

• Fluent in Korean and English (speaking, reading, and writing)
• Filipino nationals are welcome to apply
• Previous experience in a CSR or BPO setting is a plus but not required
• Strong communication and interpersonal skills
• Must be customer-focused, patient, and empathetic
• Willing to work on shifting schedules, holidays, and weekends
• Computer literate and comfortable using various platforms