Personal Shopper Supervisor | Makati

SM Store; Makati; Sur place; PHP 279 000 - 469 000; Plein temps

Résumé du poste

SM Store is seeking a Personal Shopper in Makati to build lasting relationships with customers and promote relevant products and promotions. You will follow SM Store standards to ensure excellent service and a smooth checkout experience, including endorsing paid items for dispatch.

The ideal candidate has 2–3 years in selling or customer support roles and a Bachelor's degree (business preferred). This role focuses on delivering exceptional customer experiences and driving sales at the point of

Qualifications

• Bachelor's degree preferred in business or related field.
• 2–3 years of experience in selling or customer support roles.

Responsabilités

• Build and sustain a strong relationship with the customer.
• Promote new products or promotions relevant to customer's needs.
• Follow operational standards to maintain quality service and experience.
• Endorse properly paid item to dispatch.

Connaissances

Customer relationship management

Sales experience

Customer service

Formation

Bachelor's degree (Business preferred)

Description du poste

Responsible in fulfilling customer transaction according to SM's Personal Shopper standards.

Responsibilities

• Build and sustain strong relationship with customer
• Offer new products or promotions that are relevant to customer's need or preference
• Follow operational standards to maintain quality service and excellent customer experience
• Endorse properly paid item to dispatch

Qualifications

• Graduate of Bachelor's Degree preferably business course
• At least 2 to 3 years of working experience in a selling role or customer support role