Personal Shopper Supervisor: Client Experience Lead

SM Store; Makati; On-site; PHP 279,000 - 469,000; Full time

Job summary

SM Store is seeking a Personal Shopper in Makati to build lasting relationships with customers and promote relevant products and promotions. You will follow SM Store standards to ensure excellent service and a smooth checkout experience, including endorsing paid items for dispatch.

The ideal candidate has 2–3 years in selling or customer support roles and a Bachelor's degree (business preferred). This role focuses on delivering exceptional customer experiences and driving sales at the point of

Qualifications

• Bachelor's degree preferred in business or related field.
• 2–3 years of experience in selling or customer support roles.

Responsibilities

• Build and sustain a strong relationship with the customer.
• Promote new products or promotions relevant to customer's needs.
• Follow operational standards to maintain quality service and experience.
• Endorse properly paid item to dispatch.

Skills

Customer relationship management

Sales experience

Customer service

Education

Bachelor's degree (Business preferred)

Job description

SM Store is seeking a Personal Shopper in Makati to build lasting relationships with customers and promote relevant products and promotions. You will follow SM Store standards to ensure excellent service and a smooth checkout experience, including endorsing paid items for dispatch.

The ideal candidate has 2–3 years in selling or customer support roles and a Bachelor's degree (business preferred). This role focuses on delivering exceptional customer experiences and driving sales at the point of